Breck Thrash, Md, Faad - U.S. Dermatology Partners Dallas Uptown Reviews

Pretty disappointed with my overall experience with this office. I tried so hard to be understanding with the different staff at this office (nurse, doctor, front office); however, almost every single time I’ve had to deal with them they disappoint me with their level of customer service. It’s been a month of me dealing with a certain issue I’ve been seeing Dr. Rose Knight about — which I’ve had to consistently reach out to them for further assistance as my issue persists. Calls and e-mails do not get returned. Prescriptions to pharmacy do not get sent. I visited their Dallas office regarding this issue on two occasions. First time, very unpleasant experience with the care I received from the doctor and nurse. When I visited the second time (same issue), I had to wait over 40 minutes because of a front office mistake that could’ve been avoided by checking in with the patient rather than I having to inquire about the wait time. The visit itself took less than 5 minutes. On a different occasion, I was promised a call back from Dr. Knight (for the same issue) which never happened. Although I’ve previously worked with Dr. Thrash, who I have had great experiences with, this office overall and the various staff does not seem to care about the patients one bit. I will continue to work with them until my issue is resolved as they have billed my insurance and I’ve paid for their services, however, afterwards I will look elsewhere for a different dermatology office that prioritizes their patients needs. I would also recommend you seek services elsewhere.

Dr. Thrash is very knowledgeable and provides a high level of care. I've been going to him for about 5 years now. One time, I had a large growth on my ear. I thought I'd likely need to have a plastic surgeon remove it. But not only did Dr. Thrash do a biopsy, after applying a local anesthetic, he was able to completely remove the entire growth in his exam room. Practically painless. It healed fine and looks great. I was impressed. It's one of the reasons I highly recommend Dr. Thrash.