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IT Career Switch Reviews

Rated 4.8 based on 2171 Reviews

128 City Rd, London EC1V 2NX

Online Education London

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

The overall sentiment in reviews for IT Career Switch is highly positive, with customers frequently praising the company’s professional approach to training and career development. Reviewers consistently note the clarity and structure of the course content, as well as exceptional support provided by staff members like Lana, Stanley, Dave, and Yolande. Some reviews reference initial concerns about scheduling or course progress, but highlight how staff intervention swiftly resolved such issues.

Recurring themes include reliable and responsive customer service, tailored guidance for job placements, and the supportive learning environment fostered by both tutors and operational staff. IT Career Switch is mentioned for its career transition focus in IT, Cyber Security, Project Management, and coding, with several reviewers sharing outcomes like job placements and continued engagement for further certifications. The processes for tutor assignment, extensions, and assessments are detailed as smooth and effective.

Based on this feedback, IT Career Switch is regarded as a reputable and effective provider of technology and project management training. The company’s consistent delivery of structured learning, prompt responses to student needs, and successful career guidance contribute to a strong reputation among individuals seeking to change careers in the tech sector.
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What Customers Are Saying About IT Career Switch?

course content was clear

customer service and support were absolutely amazing

supportive and reassuring customer service

incredibly kind, understanding, and genuinely listened

rich with knowledge

smooth and encouraging transition

guided me with a well-aligned learning plan

efficiency of the job placement process

outstanding, as I not once had an issue

exceptional support provided by staff

Trustguide extracts key phrases from reviews about IT Career Switch and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of IT Career Switch's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

IT Career Switch Ratings

5

As of Based on 2171 revies as of Jul 28, 2025

IT Career Switch Score

100%

As of Based on 2171 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 2171 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of IT Career Switch's publicly available reviews View source

Andra rated IT Career Switch 5 stars
a month ago
I had a fantastic experience with IT Career Switch while studying for my Project Management qualification. The course content was clear, well-structured, and really helped me build a solid foundation in both Agile and PRINCE2 methodologies. A special mention to Lana, whose customer service and support were absolutely amazing throughout the process. She was always quick to respond, incredibly helpful, and made the whole journey feel smooth and stress-free. Thanks to the team at IT Career Switch for helping me take this important step in my career. Highly recommended!
Allan Dsouza rated IT Career Switch 5 stars
3 days ago
I recently had the pleasure of speaking with Lana from IT Career Switch, and I have to say — it was one of the most supportive and reassuring customer service experiences I've had. I'm currently enrolled in the coding traineeship, and due to personal challenges and a demanding schedule, I had fallen behind in my studies. I reached out to discuss a possible tutor change and course extension, but I was nervous that the process might be complicated or that my concerns wouldn’t be taken seriously. That’s why speaking with Lana made such a difference. She was incredibly kind, understanding, and genuinely listened to my situation without any judgment. Rather than making things difficult or asking me to jump through hoops, she immediately focused on how to support me moving forward. Lana arranged everything I needed — from assigning a new tutor to extending my course access — and explained the next steps clearly and calmly, which helped ease all the stress I’d been carrying. Thanks to her help, I now feel much more confident and motivated to continue the course. I no longer feel stuck or alone — I feel supported and back on track. If you're thinking about joining IT Career Switch, know that you're not just signing up for a course — you're getting a team that truly cares. A big thank you to Lana for showing exactly what great support should look like. 🙏🏽
Nidaa Ahmed rated IT Career Switch 5 stars
3 days ago
I’ve been studying with IT Career Switch for six months and I’m currently halfway through my course. So far, the experience has been fantastic — the learning material is rich with knowledge, and their support team is just a call or email away whenever I need assistance. It’s been a smooth and encouraging transition so far. I’m excited to complete my course and move toward securing a placement in the tech industry. I’d absolutely recommend IT Career Switch to anyone considering a career change.

Frequently Asked Questions About IT Career Switch

How does IT Career Switch assist students who face personal or scheduling challenges during a course?

Students experiencing difficulties, such as falling behind or medical issues, can contact support to arrange tutor changes or course extensions. Staff are described as responsive and accommodating, helping students stay on track and continue their studies with minimal disruption.

Is job placement support included with IT Career Switch programs?

Yes, several reviewers describe receiving job placement support after completing their program, including weekly job leads and internal arrangements for interviews. The company appears to actively facilitate student employment opportunities in relevant IT fields.

Who can students contact for course-related or administrative queries?

Students are assigned specific tutors and can receive additional support from staff members. Named staff such as Lana, Stanley, Dave, and Yolande are mentioned for their rapid and helpful responses to queries via email or phone.

About IT Career Switch

Online Education
IT Career Switch is an education and training provider focused on career transition programs in IT, Cyber Security, Project Management, and coding. The company offers structured online courses designed to help individuals gain industry-recognized qualifications and move into technology-related roles through guided learning and resource provision.

The company operates digitally, delivering content and assessments via online platforms while assigning tutors and support staff to assist students. IT Career Switch offers services such as job placement assistance, course extensions, mentor assignments, and ongoing support through various communication channels including email and phone.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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