Can I follow up with my IAS caseworker after my initial appointment?
Yes, clients can contact their caseworker by phone or email after the first consultation to clarify additional questions or seek guidance while completing applications, as noted by reviewers who needed support beyond the initial meeting.
What if there are technical issues with visa appointment systems?
IAS staff address technical or booking issues quickly. One review described an online appointment glitch, which was resolved by their caseworker making alternative arrangements, thereby preventing delays in the application process.
Are IAS caseworkers knowledgeable and capable of handling complex cases?
Many clients report that IAS caseworkers are experienced and knowledgeable, successfully managing complex or challenging immigration cases and guiding clients step by step through the documentation and approval process.