Ilum Solar Reviews

Overall, customer sentiment toward Ilum Solar is largely positive, with reviewers frequently commending staff members such as Joe Vazquez, Reyna, Steve, and Cole for their professionalism, expertise, and communication. Many customers mention how promises were kept during installation, timelines were met, and the process was explained thoroughly. However, there is mention of poor post-installation support and unresponsiveness from customer service as a notable point of criticism.

Common themes in the feedback include knowledgeable and communicative staff, clear explanations of the solar process, and system designs tailored to both current and future energy needs. The speed of installation and assistance with paperwork or additional updates are also praised. While initial customer service generally receives favorable remarks, at least one review describes a negative experience where follow-up and ongoing support were lacking after project completion.

Based on customer reviews, Ilum Solar is regarded as a reputable solar company that delivers successful installations and provides valuable, detailed guidance during the sales and design phases. Despite isolated concerns regarding aftercare, most clients across the region continue to recommend Ilum Solar for their professional service and results.

Ilum Solar is a company operating within the solar energy industry, providing solar panel installations for residential and commercial customers. Their core service focuses on helping clients generate renewable energy, reduce electricity costs, and achieve energy independence through in-person consultations and tailored system designs.

The company manages the full project lifecycle, from initial consultation through to installation and setup. Their team handles design, permitting, scheduling, and installation, and coordinates with utility companies when needed. Ilum Solar also offers guidance on energy usage assessment, system ownership, and additional upgrades such as electrical panel updates.