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Hunters Liverpool

Hunters Liverpool Reviews Summary

Estate Agents | Liverpool

What do customers say about Hunters Liverpool?

As of Apr 10, 2024, 395 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 10, 2024
Last updated
April 10, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
395
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Hunters Liverpool's customer reviews analysis

Analyzing the recently submitted reviews for Hunters Estate & Letting Agents Liverpool, the overall company reputation can be surmised as highly positive. Customers testify to a pleasant and effective service with particular commendation for members of the staff, such as Holly Lloyd and Chloe Davis. Key elements influencing the company's reputation include exceptional professionalism, prompt communication, and a clear understanding of client needs. Moreover, the consistency in praise for the smooth and stress-free process, along with attentiveness to customer satisfaction, suggests a strong organizational emphasis on personalized service. The recurring theme of employees being amiable and responsive reflects the company's commitment to ensuring tenant comfort and stakeholder satisfaction. The team's ability to manage processes efficiently, even during the hectic year-end and early new year periods, demonstrates robust operational capabilities and adaptability, further solidifying their positive image.

Positive Feedback

Key positive aspects reflected in customer feedback for Hunters Estate & Letting Agents Liverpool underscore the skilled and empathetic nature of the staff. The employees, notably Holly Lloyd and Chloe Davis, receive specific praise for their responsiveness, thorough communication, and effectiveness in delivering services. Clients feel well-informed and appreciated, with staff members making considerable efforts to ease transitions for those relocating or during times of unforeseen events such as property flooding. Furthermore, the detailed attention to client requirements, such as facilitating refurbishments and securing tenant agreements to landlords' satisfaction, stands out as a significant advantage. The operational excellence demonstrated by Hunters is especially notable, with reports of a hassle-free rental process and commendable out-of-hours support. The welcoming and friendly approach by the maintenance personnel is regarded as comforting, reflecting an overarching culture of professionalism and warmth within the company.

Concerns and Threads

While the reviews provided are overwhelmingly positive, highlighting specific negative aspects is challenging due to the lack of critical feedback. The data does not explicitly detail any significantly negative customer experiences or consistent issues with Hunters Estate & Letting Agents Liverpool's services. However, a potential area for improvement could be ensuring every aspect of customer interaction is covered with as much positivity; for instance, though not mentioned in these reviews, timely maintenance and addressing any unexpected difficulties efficiently without requiring out-of-hours contact could be considered. It is crucial to maintain objective vigilance and continuous feedback monitoring to promptly identify and rectify any future service shortfalls or customer concerns that may arise.

Frequently asked questions about Hunters Liverpool

What can I expect in terms of communication when dealing with Hunters Estate & Letting Agents in Liverpool?

You can expect prompt and effective communication when dealing with Hunters. The team is noted for their quick responses to emails and thorough communication, ensuring that customers are well-informed throughout the process.

How does Hunters handle unexpected challenges, such as property issues?

Hunters handles unexpected challenges with care and responsiveness. Clients mentioned quick action in times of need, such as property flooding and access to out-of-hours support, indicating a readiness to handle unforeseen events efficiently.

Is the staff at Hunters approachable and easy to work with during the renting or letting process?

Yes, according to customer feedback the staff at Hunters, including Holly Lloyd and Chloe Davis, are highly approachable and committed to customer satisfaction. They've been described as amiable, helpful in answering questions, and attentive to client needs throughout the renting or letting process.

Recent customer reviews and testimonials for Hunters Liverpool

Hunters Liverpool
Haley Phan
5-Star
2 months ago
I had the pleasure of working with Holly, and I couldn't be happier with the experience. She demonstrated exceptional professionalism, prompt communication, and a keen understanding of my needs. Hunters Liverpool made the entire process smooth and stress-free, providing top-notch service from start to finish. Highly recommended!
Hunters Liverpool
Aye Chan Zay Hta
5-Star
6 days ago
I had a fantastic experience renting through Hunters. Holly Lloyd, Chloe Davis, and the team's excellent communication and dedication to customer satisfaction impressed me. The rental process was smooth, and they genuinely cared about tenant comfort. I hope to count on her help for any further assistance required during my tenancy.
Hunters Liverpool
Sơn Lê Đình
5-Star
3 months ago
I recently relocated to my new home with Hunters Liverpool. I'm truly grateful for their exceptional service and professionalism, which made my renting process seamless and stress-free. Holly Lloyd and the team were incredibly amiable, promptly addressing all my queries with kindness and efficiency, despite the busy year-end and early new year rush. Their friendly demeanour greatly enhanced my experience and I highly recommend Hunters for your next home.
Read all reviews

About Hunters Liverpool

Estate Agents
If you are looking to buy, sell or let a property in Liverpool you have come to the right place. Hunters Estate Agents & Lettings Agents Liverpool have grown to be one of the most trusted in Liverpool. Properties offer a wide range of city living from modern water front apartments, including Georgian townhouses through to Victorian terraces. As experts in sales and lettings for Liverpool city centre, the Hunters Liverpool branch offers a full range of services including free valuations. As part of the wider Hunters network, one of the fastest growing franchised estate agents in the UK, Hunters focus on excellent customer service has resulted in more than half its business coming from referrals, and 96% of its clients saying they are happy
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