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Hua Shen Acupuncture
Hua Shen Acupuncture

Hua Shen Acupuncture Reviews Summary

Acupuncture | Birmingham

What do customers say about Hua Shen Acupuncture?

As of Apr 15, 2024, 30 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 15, 2024
Last updated
April 15, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
30
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Hua Shen Acupuncture's customer reviews analysis

The analytical examination of customer feedback for Hua Shen Acupuncture presents a predominantly positive reputation, with consistent references to the efficacy of treatments and the caring nature of Dr. Shen. Several reviewers attribute significant health improvements to their sessions, indicating successful outcomes for issues such as nerve pain, fertility challenges, and chronic pain management. Clients highlight Dr. Shen’s professionalism, knowledge, and ability to provide highly individualized care. However, there is mention of logistical distress, wherein a patient experienced a sense of being rushed and inattentive service, leading to dissatisfaction. This particular complaint stands in contrast with the otherwise favorable perceptions, hinting at a potential area for improvement in patient scheduling and engagement.

Positive Feedback

Positive customer experiences at Hua Shen Acupuncture underscore Dr. Hua Shen's professionalism, expertise, and genuine care for patients. Success stories range from alleviating pain caused by pinched nerves and aiding in women's health issues to assisting with fertility struggles, indicating a wide array of health benefits attributed to the treatments offered. Patients commend Dr. Shen for her flexible and accommodating attitude toward scheduling appointments and praise her ability to provide calming and comfortable sessions. Her approachability and friendly demeanor contribute significantly to the positive experiences, enhancing the overall impression of her practice. The continuity of care and lasting improvements in patients' well-being are prominent themes in the positive feedback, reinforcing the practice's stellar reputation in effectively treating diverse health concerns.

Concerns and Threads

Despite the majority of positive feedback, Hua Shen Acupuncture faces criticism concerning the patient intake and service experience. The central issue in the negative review is the feeling of being rushed and a perceived lack of genuine attention from Dr. Shen, leading to a suboptimal consultation and treatment experience. This issue is compounded by a lack of response to follow-up concerns, exacerbating the initial discontent. Furthermore, observations of an inadequate and unwelcoming reception area may negatively impact first impressions for new clients. While these critiques are isolated when juxtaposed with the plethora of positive experiences, they indicate valuable areas for the practice to address, particularly in the realms of customer service, reception ambiance, and patient communication.

Frequently asked questions about Hua Shen Acupuncture

How effective is Dr. Hua Shen's acupuncture treatment for managing chronic pain?

Based on several customer testimonials, Dr. Hua Shen's acupuncture has been credited with providing significant relief from chronic pain conditions, such as coccyx pain, shoulder pain, and nerve pain. The treatments are described as effective in improving clients' everyday lives.

Can Hua Shen Acupuncture help with fertility and women's health issues?

Users report positive outcomes in areas of fertility and women's health, with Dr. Shen assisting in managing conditions such as PCOS and contributing to successful pregnancies. Her treatments are noted for supporting women through various stages, including prenatal care.

Is it easy to book an appointment, and is Dr. Shen accommodating with scheduling?

While Dr. Shen is noted as being very busy, reviews indicate she is flexible and makes an effort to accommodate patients' schedules. Advance booking is recommended due to the high demand for her services.

Recent customer reviews and testimonials for Hua Shen Acupuncture

Hua Shen Acupuncture
Joyce Arrindell
1-Star
3 months ago
My first impression of this practice was the reception area was inadequate for seating and very cold and unwelcoming , Ms Shen kept me waiting 20 minutes because she seemed to have overbooked herself and my consultation was rushed she was not really listening to me or telling me the treatment she would be giving to me, she just seemed as if she wanted to hurry up and get me done and on to the next one , I was very uncomfortable during the procedure and just felt very rushed and like I was on a conveyor belt and she just wanted to get on with the next patient . My face was bruised and painful from the needles and got worse over the next few days I left her a voicemail to ask her about this but she did not reply to me I feel that the priorities here are money orientated and I am very disappointed with the whole experience . Needless to say I will not be going back or recommending this place .
Hua Shen Acupuncture
Jazz Sahota
1-Star
10 months ago
Dr Hua Shen is a honest proffesional Dr , i had a very painfull pinched nerve for 6 weeks in my shoulder blade with strong pain going into my arm after two session off acupuncture and cupping all resolved , however i will continue with Acupuncture for future health benefits 10/10 service. Dr Hua shen is some who cares about her patients and is a expert in what she does her knowledge is excellent wish i had gone to Dr Hua Shen earlier , very lucky to have treatment from Dr Hua
Hua Shen Acupuncture
Ruthie
1-Star
a year ago
Dr. Shen is an exceptional acupuncturist. I’ve been to many different acupuncturists throughout the years and she is one who cares and wants to do a great job, not just get paid. She has done wonders for my women problems (periods, cramps, etc) and has been great through 2 of my pregnancies and now I am almost through my 3rd! 🙏🏼 My family thanks God for her care for us.
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