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HireSafe Employment Background Screening Reviews

Rated 4.3 based on 23 Reviews

Recruitment Agencies in Rancho Murieta

14670 Cantova Way Suite 242, Rancho Murieta, CA 95683, United States

Published on
July 19, 2025
Last updated
July 19, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of HireSafe Employment Background Screening's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About HireSafe Employment Background Screening?

prompt, professional and friendly

exceptional quality of service

couldn't be happier with this company

extremely helpful and patient

Absolutely recommend HireSafe!

extremely helpful staff

timely and professional

service and communication to be great

always polite and super responsive

Trustguide extracts key phrases from reviews about HireSafe Employment Background Screening and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 19, 2025, 23 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of HireSafe Employment Background Screening's publicly available reviews View source

Maria Mendoza rated HireSafe Employment Background Screening 5 stars
7 months ago
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Al and his team are amazing! My company has been using them for years for all of our background screenings and they are always prompt, professional and friendly. When issues have come up, they take their time explaining the process and options. Great customer service all around.
Sam Behnam rated HireSafe Employment Background Screening 5 stars
a year ago
I was looking for a tenant screening which they don't provide however while inquiring about the service I talked to Donna and Al and I want to highlight the exceptional quality of service and depth of knowledge about the services and regulations accompanied with friendly and helpful recommendations. Al took his time and called me back and explained why they can't provide tenant screening at the moment even though he knew that I won't be able to work with them. There is a reason they have such good reviews. BTW, they didn't ask me for a review and I thought of sharing this as they seem to be knowing what they are doing very well. I will definitely use this company in the future if there is any need for their services.
Info JAEV rated HireSafe Employment Background Screening 1 stars
a year ago
The worst customer service I have experienced. They charge you to sign up without offering any services and refuse to refund when they don't follow through. So instead of paying $49 for the package I paid for, I ended up paying $123 (they charged me 3 different extra things). They told me that "I didn't read the terms and conditions". This is a rip-off! I would not recommend this service.

Reviews Summary

Overall, reviewer sentiment toward HireSafe’s background screening services is strongly positive and points to a reputation for professionalism and reliability. Reviewers consistently note that staff members—including Al and Donna—are friendly, helpful, and transparent in explaining processes and options. Common critical feedback includes two mentions of negative customer service experiences and perceptions of unexpected charges.

The most frequent themes in HireSafe reviews include consistent staff responsiveness, detailed explanations regarding service features or limitations, and continuity in business relationships—several reviewers mention using HireSafe for years. Customers recognize the company for its personalized approach, especially direct support from leadership, flexibility in meeting unique needs, and strong communication. Most reviewers report positive, repeat business interactions with confidence in the company’s knowledge and reliability.

In summary, HireSafe is regarded as a professional and reliable provider of background screening services. Their reputation in the region is shaped by competent staff, attentive communication, and long-term client relationships. Reports of occasional negative experiences moderate but do not overwhelm the company’s overall strong reputation.
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Frequently Asked Questions About HireSafe Employment Background Screening

Does HireSafe offer tenant screening services?

Currently, HireSafe does not provide tenant screening services. While some customers inquire about this, staff are clear and transparent in communicating service limitations and will provide recommendations when needed.

How responsive is the HireSafe team to questions and issues?

Reviews highlight that the HireSafe team is quick to respond, offers clear explanations about processes, and addresses client needs directly. Communication is often cited as timely and thorough, sometimes involving calls from company leadership.

What roles do company leaders play in the customer process?

Senior staff, including the owner and CEO, are directly involved in communication and problem solving. Clients may interact with company leaders when tailoring services or getting clarification about procedures.

About HireSafe Employment Background Screening

Recruitment Agencies
HireSafe operates in the background screening industry, delivering employment screening and criminal background check services to businesses. Their core offerings include pre-employment verification and compliance-oriented services, serving clients who require reliable screening in hiring and staffing decisions. Services are delivered through direct engagement, primarily supporting organizations rather than individual tenants or consumers.

The company functions with a focus on direct communication and personalized service. Team members, including senior leadership, are actively involved in assisting clients, tailoring solutions to company needs, and clarifying service limitations and processes. Operational workflows emphasize clear communication, transparency regarding terms and compliance, and hands-on support throughout screening procedures.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.