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Hiatus Day Spa • Med Spa
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Hiatus Day Spa • Med Spa logo

Hiatus Day Spa • Med Spa Reviews

Rated 4.4 based on 287 Reviews

5560 W Lovers Ln #250, Dallas, TX 75209, United States

Spas Dallas

Hiatus Day Spa • Med Spa logo
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Published on
March 24, 2024
Last updated
June 16, 2025
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What Customers Are Saying About Hiatus Day Spa • Med Spa?

deeply relaxing and seriously effective

she was so careful

outstanding customer service

HER ATTENTION TO DETAIL

made me feel relaxed

never have a problem finding a service

extremely welcoming

absolutely amazing

absolutely wonderful

best experience ever

Trustguide extracts key phrases from reviews about Hiatus Day Spa • Med Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Hiatus Day Spa • Med Spa's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Hiatus Day Spa • Med Spa Ratings

5

As of Based on 287 revies as of Mar 24, 2024

Hiatus Day Spa • Med Spa Score

90%

As of Based on 287 revies as of Mar 24, 2024

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Customer Reviews

As of Jun 16, 2025, 287 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Hiatus Day Spa • Med Spa's publicly available reviews View source

Teresa Barb rated Hiatus Day Spa • Med Spa 5 stars
2 weeks ago
I’ve been a member at Hiatus for about a year and a half—maybe longer - and I have to say, Daniel Stokes has completely spoiled every other massage experience for me (in the best way 😂). I can’t recommend him enough if you’re looking for a massage that’s both deeply relaxing and seriously effective. I always walk out feeling so much better!
Ruby Gonzalez rated Hiatus Day Spa • Med Spa 5 stars
a year ago
I recommend the 29 again! And to plan your appointment at night, the best way to end the day! My facial was with Lei Melendez, and she was so careful to make sure none of the products had any of my allergies! I highly recommend her! If you want anyone to feel important and valued, then send them a gift card from here!! They also give you tea afterwards! 🤩
AF Dargin rated Hiatus Day Spa • Med Spa 5 stars
a year ago
I am writing to express my sincere gratitude for the outstanding customer service I received from Deja Porter, an esthetician at the Hiatus Spa + Retreat location on Lovers Lane. During my recent visit, Deja went above and beyond to ensure my experience was exceptional. Her professionalism, attention to detail, and genuine care were evident throughout the entire session. Deja took the time to thoroughly understand my skin concerns and tailored a treatment plan that addressed my specific needs. Her technique was gentle and meticulous, and I could feel the results immediately. Beyond her technical skills, Deja's interpersonal skills were equally impressive. She was friendly, empathetic, and genuinely interested in my well-being. She listened attentively to my feedback and made me feel comfortable and at ease. I am delighted with the results of my treatment and the overall experience I had at your establishment. Deja Porter is a true asset to your team and deserves recognition for her exceptional customer service. I highly recommend Deja and your establishment to anyone seeking professional and personalized skincare services. Thank you for providing such a memorable experience.

Reviews Summary

Overall sentiment toward Hiatus Spa + Retreat is decidedly positive, with reviewers consistently highlighting the expertise of individual staff members and the benefits of their treatments. Comments repeatedly describe the massages and facials as deeply relaxing and highly effective, often mentioning staff by name for exceptional skill and attentiveness. A few mild criticisms about amenities or background noise are present but do not outweigh the enthusiasm for the service quality and personal touches.

Frequent themes in reviews include meticulous attention to detail, personalized care, and a strong emphasis on customer comfort from booking to departure. Customers specifically appreciate extra efforts to address preferences and allergies, member benefits, and special touches such as tea service and clear communication regarding treatment options. Reliability of the staff, cleanliness, and smooth appointment processes are repeatedly highlighted as strengths.

Hiatus Spa + Retreat enjoys a robust reputation for delivering highly personalized self-care experiences in Dallas. The abundance of positive reviews and consistent praise for individual team members strengthen its profile as a sought-after destination for relaxation and wellness in the region. Most reviewers note intentions to return and recommend the spa.
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Frequently Asked Questions About Hiatus Day Spa • Med Spa

Are specific staff members recognized for their skills at Hiatus Spa + Retreat?

Yes, multiple reviews name individual practitioners—including Daniel Stokes, Deja Porter, Angela Gillespie, and Sydney—for their outstanding professionalism, attention to detail, and ability to deliver personalized and effective treatments.

Does Hiatus Spa + Retreat offer amenities like hot tubs or saunas?

According to some reviewers, the spa does not offer hot tubs, steam rooms, saunas, or pools. Clients should expect clean facilities with amenities such as tea service, lockers, robes, and waiting areas, but not full-scale bathhouse features.

Is there a membership program, and what are its benefits?

Hiatus Spa + Retreat offers a membership that provides reduced rates and recurring self-care services. Members report having consistent access to available appointments and a wide selection of treatments as part of their monthly package.

About Hiatus Day Spa • Med Spa

Spas
5560 W Lovers Ln #250, Dallas, TX 75209, United States
Visit website
+1214-352-4111
Hiatus Spa + Retreat is a wellness and personal care facility offering services such as massages, facials, manicures, pedicures, and customized body treatments. It operates as a physical, in-person business in Dallas, providing both individual appointments and membership-based service packages.

The company organizes its services through scheduled appointments with licensed and trained practitioners. Operational processes include personalized consultations to tailor treatments according to client preferences and needs, use of branded skincare and wellness products, and the provision of amenities such as tea and locker rooms. Membership options allow for recurring services and cost savings.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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