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Hela Medical Spa Reviews

Rated 4.8 based on 91 Reviews

Spas in Washington

3128 M St NW 3rd Floor, Washington, DC 20007, United States

Published on
June 18, 2024
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Hela Medical Spa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Hela Medical Spa?

Always welcoming friendly service

experience is phenomenal

look and feel very refreshed

committed to staying on top

He always listens to my concerns

procedure was quick and painless

10/10 experience!

so professional and friendly

most amazing experience at Hela

outstanding customer service

Trustguide extracts key phrases from reviews about Hela Medical Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 91 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Hela Medical Spa's publicly available reviews View source

Yana T rated Hela Medical Spa 5 stars
a month ago
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This is my go-to spa in Washington DC. Always welcoming friendly service (Thank you Missy!), professional treatment, and best results. My esthetician, Anna, does an amazing job with her magic hands. It is so easy to fall asleep during a facial because it is so relaxing and rejuvenating. It is incredible how my face feels and looks after going to Hela Spa!
Tizziana Jessye rated Hela Medical Spa 5 stars
a month ago
Sophia, has been my aesthetician for the past 7 years and every time my experience is phenomenal. Sophia is so knowledgeable and always gives me helpful guidance on how to take care of my skin. Sophia leaves my skin looking healthy and glowy every single time I visit her. Sophia has a gentle, skilled touch, you can tell she is passionate about what she does, SHE is the BEST!!!!! Schedule your visit with her.
Lisa Rechden rated Hela Medical Spa 5 stars
a month ago
I’ve been coming to Dr. Drysdale for Botox for the past 3 years. He makes the process as painless and effective as possible. I always see results in just a couple days and look and feel very refreshed! Absolutely would (and have!) recommend his services!

Reviews Summary

The overall sentiment towards Hela Spa in Washington DC, as detailed in the reviews, is overwhelmingly positive. Reviewers regularly highlight professional treatments, staff expertise, welcoming service, and noticeable results. Several reviewers mention staff members by name, such as Anna, Sophia, Dr. Drysdale, Layla, and Missy, pointing to consistently friendly, knowledgeable, and caring professionals. No meaningful criticisms or negatives are noted in the available feedback.

Common feedback includes praise for honesty around service recommendations, detailed explanations, and personalized care plans tailored to individual needs. Multiple customers reference smooth appointment experiences, feeling comfortable during procedures, and the spa's relaxing environment, cleanliness, and convenient location. The practice’s refusal to up-sell unnecessary services further builds trust, while the staff's attentiveness builds repeat clientele.

Overall, Hela Spa holds a strong reputation as a reliable and respected provider of spa and medical aesthetic treatments in Washington DC. Customer loyalty and repeated recommendations reflect high satisfaction, with many noting visible results and continued patronage. Hela Spa is regarded as a trustworthy option for quality skincare and rejuvenating treatments in the DC area.
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Frequently Asked Questions About Hela Medical Spa

Do staff at Hela Spa provide personalized treatment recommendations?

Yes, reviews indicate that Hela Spa staff thoroughly assess client needs and offer clear explanations. They create individualized plans rather than pushing unnecessary services, ensuring a tailored approach for each visitor.

What treatments are available at Hela Spa in Washington DC?

Hela Spa offers services including facials, Botox, lip fillers, microneedling, hydrafacials, laser procedures, RPR, and Kybella. Both estheticians and medical professionals perform treatments as needed.

Is Hela Spa easily accessible for clients traveling from outside the area?

Clients have noted that Hela Spa is worth visiting even if it requires a longer drive, with mentions of its convenient location and clean facilities. Parking and transportation logistics are not specifically detailed.

About Hela Medical Spa

Spas
Hela Spa is a medical spa located in Washington DC, offering a range of skincare, aesthetic, and medical cosmetic treatments. The staff includes professional estheticians and medical professionals who provide services such as facials, Botox, dermal fillers, microneedling, hydrafacials, and laser treatments in a physical spa setting.

The company operates with a team-based approach, where staff members consult with clients before treatments, assess individual needs, and develop personalized care plans. Appointments are made in advance, and procedures are carried out in a professional environment that emphasizes cleanliness and client comfort. The spa also provides tailored recommendations based on client feedback and medical evaluation.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.