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Harborside International Golf Center
Harborside International Golf Center

Harborside International Golf Center Reviews Summary

Golf Courses | Chicago, IL

What do customers say about Harborside International Golf Center?

As of Feb 16, 2024, 238 customers have reviewed this business and rated it 4.2 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 16, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
238
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Harborside International Golf Center's customer reviews analysis

Overall, Harborside International Golf Center maintains a generally positive reputation with its golf courses receiving particular praise for their condition and design. The reviews convey experiences that suggest the golf center is a notable destination for both local and visiting golfers, with consistent mentions of its impressive course layouts and challenges. Customer experiences are marked by a sense of satisfaction with the engaging risk-reward holes and the condition of the greens and fairways. However, some feedback suggests room for improvement in ancillary amenities and customer service. There are mentions of issues such as overpricing, less than optimal dining experiences, and inadequate communication regarding fees and policies. The portrayal of staff varies from exceptional to stern and unaccommodating, indicating inconsistencies in service. The course's scenic value is debated among reviewers, with some pointing out distractions such as noise from nearby highways.

Positive Feedback

Many customers express high levels of satisfaction with the golfing experience at Harborside International Golf Center. The course is consistently described as well-maintained, with various reviewers noting the good condition of the greens and fairways. The links-style layout, which adds to the challenge and enjoyment of the game, is frequently commended. The staff, in several instances, was highlighted for being incredible and friendly, enhancing the overall experience. Aesthetic aspects, such as being transported to another time and place, were mentioned, and the facility was appreciated for its elegance, particularly in the context of hosting events like luncheons and banquets. Comments on specific facilities, such as bathrooms with chilled water fountains and well-equipped locker rooms, also contribute to the positive feedback.

Concerns and Threads

Despite the praise, there are notable grievances that affect Harborside International Golf Center's overall customer satisfaction. Some reviews touch upon the high prices, with additional Chicago taxes leading to unexpected charges, which might detract from the perceived value. The customer service experience has instances of negative encounters, such as an encounter with a manager considered stern over a misunderstanding regarding fees. The condition of amenities like the clubhouse bathrooms and cart paths have been pointed out as needing improvements. The quality of the dining experience was seen as lacking, with a run-down appearance and substandard service. Furthermore, customers were disappointed with the lack of transparent communication about the condition of the course, suggesting that the course does not always inform golfers about aeration schedules.

Frequently asked questions about Harborside International Golf Center

Are there any additional fees I should be aware of when booking a round at Harborside International Golf Center?

Yes, in addition to the green fee, be aware that there is a Chicago tax applied to your booking. Also, note that the fee includes the cost for a cart, regardless of whether you choose to walk the course.

Is Harborside International Golf Center suitable for golfers of all skill levels?

Yes, the golf center provides multiple tee boxes that cater to all ages and skill levels. However, the course contains long fescue grass that is thick and unforgiving, so less skilled golfers should be prepared for a challenge.

What kind of facilities can I expect at Harborside International Golf Center for events?

The golf center offers elegant amenities suitable for banquets and luncheons, with a staff that is commended for being nice and accommodating, and the food quality is generally well received.

Recent customer reviews and testimonials for Harborside International Golf Center

Harborside International Golf Center
Sam garner
5-Star
5 months ago
I felt like I was transported to another time and place. I can happily check this off my bucket list. What an amazing course! The staff was really incredible. I didn't expect that level of service.
Harborside International Golf Center
Ganga E
5-Star
3 months ago
I’ve always heard Harborside was one of the best courses in the area. I played today and it didn’t disappoint. We played the Starboard course. Conditions were nice well taken care of. The greens were aerated but still rolled well, interesting layouts, challenging risk and reward holes. Cart paths could be better. Overall, very nice course, will come back and play the Port course.
Harborside International Golf Center
Tyler G
5-Star
a year ago
Awesome course! Links style so be prepared to lose a lot of balls that miss the fairway. If I could name one thing to improve on, the clubhouse bathrooms could use a renovation. Other than that it’s a great facility with friendly staff.
Read all reviews

About Harborside International Golf Center

Golf Courses

Golf center featuring 2 18-hole courses & practice facilities, plus a clubhouse with a restaurant.

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