Overall, Harborside International Golf Center maintains a generally positive reputation with its golf courses receiving particular praise for their condition and design. The reviews convey experiences that suggest the golf center is a notable destination for both local and visiting golfers, with consistent mentions of its impressive course layouts and challenges. Customer experiences are marked by a sense of satisfaction with the engaging risk-reward holes and the condition of the greens and fairways. However, some feedback suggests room for improvement in ancillary amenities and customer service. There are mentions of issues such as overpricing, less than optimal dining experiences, and inadequate communication regarding fees and policies. The portrayal of staff varies from exceptional to stern and unaccommodating, indicating inconsistencies in service. The course's scenic value is debated among reviewers, with some pointing out distractions such as noise from nearby highways.
Many customers express high levels of satisfaction with the golfing experience at Harborside International Golf Center. The course is consistently described as well-maintained, with various reviewers noting the good condition of the greens and fairways. The links-style layout, which adds to the challenge and enjoyment of the game, is frequently commended. The staff, in several instances, was highlighted for being incredible and friendly, enhancing the overall experience. Aesthetic aspects, such as being transported to another time and place, were mentioned, and the facility was appreciated for its elegance, particularly in the context of hosting events like luncheons and banquets. Comments on specific facilities, such as bathrooms with chilled water fountains and well-equipped locker rooms, also contribute to the positive feedback.
Despite the praise, there are notable grievances that affect Harborside International Golf Center's overall customer satisfaction. Some reviews touch upon the high prices, with additional Chicago taxes leading to unexpected charges, which might detract from the perceived value. The customer service experience has instances of negative encounters, such as an encounter with a manager considered stern over a misunderstanding regarding fees. The condition of amenities like the clubhouse bathrooms and cart paths have been pointed out as needing improvements. The quality of the dining experience was seen as lacking, with a run-down appearance and substandard service. Furthermore, customers were disappointed with the lack of transparent communication about the condition of the course, suggesting that the course does not always inform golfers about aeration schedules.
Yes, in addition to the green fee, be aware that there is a Chicago tax applied to your booking. Also, note that the fee includes the cost for a cart, regardless of whether you choose to walk the course.
Yes, the golf center provides multiple tee boxes that cater to all ages and skill levels. However, the course contains long fescue grass that is thick and unforgiving, so less skilled golfers should be prepared for a challenge.
The golf center offers elegant amenities suitable for banquets and luncheons, with a staff that is commended for being nice and accommodating, and the food quality is generally well received.
Golf center featuring 2 18-hole courses & practice facilities, plus a clubhouse with a restaurant.
