Hand & Stone Massage And Facial Spa Reviews

The reviews for Hand and Stone Massage and Facial Spa present a mixed impression of the company's reputation and the customer experience offered. Key positive elements include high praise for certain therapists who provide exceptional services, with specific mentions of exceptional skills and attentiveness to client needs. Several customers reported leaving their massage sessions feeling relaxed and rejuvenated, and the appealing ambiance also received commendation. On the other hand, substantial negative feedback outlined administrative issues, such as problematic membership policies, inaccurate scheduling, and poor customer service response. Disturbingly, there are instances where customer safety and comfort were compromised, including reports of inappropriate conduct and dissatisfaction with the quality of massages provided. Thus, while there are individual professionals within the company delivering high-quality services, administrative and potentially ethical issues are tarnishing the reputation of the spa.

Hand & Stone provides professional spa experiences to clients in Logan Square and the surrounding areas. Let us provide you with pampering services that include a variety of massage types performed by licensed and certified massage therapists, facials performed by professional estheticians, wax-free hair removal, and spa enhancements such as foot treatments, aromatherapy, and more. We are open 7 days a week with extended hours and accept both appointments and walk ins. We even offer a membership program that helps members save on their monthly services and earn points that can be used with our nationwide Member’s Rewards program. Visit us at our relaxing spa where we will help you feel and look your best affordably!