Glow Green receives a mixed reputation based on customer reviews for their boiler, solar, and battery installation and service offerings. Reviewers consistently note the professionalism and efficiency of the installation teams, often naming engineers who arrived punctually, communicated clearly, and left work areas tidy. Common feedback also highlights friendly staff and competitive prices, making Glow Green an attractive choice for many. However, there are also criticisms—some customers point to delayed aftercare responses, unresolved issues with damage, and instances of unsuccessful scheduling or coordination, which have sometimes impacted overall satisfaction.
The most frequent themes in reviews involve the reliability and attitude of engineers, with several customers appreciating hard work, politeness, and thoroughness. The booking and installation process is often described as smooth, but post-installation support and accountability, especially concerning issues or damage handling, come up as clear areas for improvement. Quality and communication are generally viewed favorably, though negative experiences with rescheduling and unresolved problems are noted.
Overall, Glow Green is regarded as a dependable provider for boiler and energy-related services, particularly in pricing and initial installation quality. In regions where they operate, customers find value in the engineers’ competence and communication. Still, those considering the company should be aware of occasional drawbacks in after-sales care and service follow-up, based on current customer feedback.
The most frequent themes in reviews involve the reliability and attitude of engineers, with several customers appreciating hard work, politeness, and thoroughness. The booking and installation process is often described as smooth, but post-installation support and accountability, especially concerning issues or damage handling, come up as clear areas for improvement. Quality and communication are generally viewed favorably, though negative experiences with rescheduling and unresolved problems are noted.
Overall, Glow Green is regarded as a dependable provider for boiler and energy-related services, particularly in pricing and initial installation quality. In regions where they operate, customers find value in the engineers’ competence and communication. Still, those considering the company should be aware of occasional drawbacks in after-sales care and service follow-up, based on current customer feedback.
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