Get The Label Reviews

Customer feedback for Get The Label's online clothing and footwear service reflects a predominantly negative sentiment, with repeated concerns about customer service responsiveness, refund processing, and item discrepancies. While a small minority of reviewers cite fast delivery and smooth exchanges, the majority of comments highlight issues with returns, communication, and lack of support. Some customers also mention product quality problems and costly return processes, which impacts overall satisfaction.

The most frequent themes include dissatisfaction with delayed refunds, items not matching descriptions, and difficulties reaching customer service. Customers also describe unexpected costs, such as non-refundable delivery and return fees. A few reviewers do report successful and timely deliveries, especially regarding accurate item condition and straightforward returns for alternate sizes, but these positive experiences are far outweighed by negative reports.

Overall, Get The Label's reputation for clothing and footwear in the UK is viewed unfavorably by recent reviewers. Trust and satisfaction appear undermined by unresolved returns and limited customer support, making the company a risky choice for shoppers seeking reliability or hassle-free service. Most feedback points to ongoing operational challenges impacting customer experience.

Get The Label operates as an online retailer specializing in clothing, footwear, and accessories. They offer a range of branded products and facilitate purchases through their digital storefront, shipping orders directly to customers in the UK and potentially other regions. The company manages processes such as online ordering, product delivery, and returns via courier. Customer communication is conducted primarily through email, live chat, and web-based transaction tracking. Payments, exchanges, and refunds are handled digitally, with logistics aimed at delivering purchased items and processing returns efficiently.