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Fuchsia Spa- Ahwatukee

Fuchsia Spa- Ahwatukee Reviews Summary

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Spas | Phoenix, AZ

4025 E Chandler Blvd Ste 3, Phoenix, AZ 85048, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Fuchsia Spa- Ahwatukee?

As of Mar 13, 2024, 303 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Fuchsia Spa- Ahwatukee's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 12, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Fuchsia Spa- Ahwatukee's customers had a positive experience.

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Fuchsia Spa- Ahwatukee

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Fuchsia Spa- Ahwatukee's customer reviews analysis

Fuchsia Spa Ahwatukee has garnered substantial praise for its services, particularly for the quality of its facials and the expertise of certain estheticians, most notably one named Cayla. From the customer reviews, it is evident that the staff's friendliness and knowledge have contributed positively to the customer experience. Making appointments seems to be convenient, and the facility has successfully encouraged repeat visits. However, there is some criticism regarding the scheduling and time management, with instances of services starting later than the appointed time and occasional issues with appointment details, such as add-on services not being recognized by the staff. Furthermore, there are mixed reviews on the massages, with some dissatisfaction over the experience level of massage therapists and the quality of specific therapies.

Positive Feedback

Positive customer feedback for Fuchsia Spa Ahwatukee often highlights the quality of facials and the professional esthetics skills of its staff, particularly praising an esthetician named Cayla for her expert treatments and knowledge. Clients are found to celebrate the relaxing atmosphere and the attentiveness displayed by staff during treatments, indicating a high standard of customer care. The staff's friendliness and the overall hospitable culture seem to make special occasions, like anniversaries and birthdays, memorable for the guests. It is also worth noting that Fuchsia Spa has succeeded in retaining clients and converting them into members, suggesting a good rate of customer satisfaction over time.

Concerns and Threads

Despite the numerous positive aspects, Fuchsia Spa Ahwatukee has some areas where customers expressed dissatisfaction. Time management issues are a recurring theme, with services often starting later than scheduled, thereby inconveniencing clients with subsequent engagements. Communication between the front desk and massage therapists sometimes falters, leading to confusion over the services booked. The skill level of some massage therapists has been criticized, with one particular reviewer—themselves a massage therapist—noting inadequate technique and unsatisfactory resolution of tension. Policies concerning rescheduling, especially in the context of group celebrations, appear to cause frustration when perceived as inflexible. Additional administrative redundancies, such as filling out forms that were already submitted online, have also marred the customer experience.

Frequently asked questions about Fuchsia Spa- Ahwatukee

Can I purchase a membership to Fuchsia Spa Ahwatukee and what are the benefits?

Yes, you can purchase a membership at Fuchsia Spa Ahwatukee. Members often enjoy benefits such as discounts on services, priority scheduling, and exclusive offers. The positive feedback on membership suggests that many customers find value in becoming a member.

How experienced are the massage therapists at Fuchsia Spa Ahwatukee?

According to customer feedback, the level of experience of massage therapists can vary. While some clients are satisfied with their massage, others have noted that certain therapists may not have provided the expected level of expertise or tailored treatment to their needs.

Are reservations for amenities like the sauna available at Fuchsia Spa Ahwatukee?

The sauna appears to operate on a first-come, first-serve basis. If you desire to use the sauna immediately after a service, it is recommended to indicate your preference when making the appointment, but be aware that it might not guarantee availability due to high demand.

Recent customer reviews and testimonials for Fuchsia Spa- Ahwatukee

Fuchsia Spa- Ahwatukee
Heather Walker
5-Star
4 days ago
Cayla and the staff at Fuschia were wonderful. They were extremely friendly and knowledgeable. Check in was a breeze and my custom facial was amazing. So relaxing and my skin looks amazing. I already made my next appointment! Can’t wait to go back for another facial and try other services.
Fuchsia Spa- Ahwatukee
Eb Jackson
5-Star
6 months ago
I took my Parents to celebrate their 50th anniversary here at the Ahwatukee office, When I say the Beautiful QUEENS Yaz & Jena went above & beyond , making their special day so much fun and memorable.. THANK YOU SO VERY MUCH!!! I absolutely love it here!! And now my Parents are becoming members as well... the love and affection they showed my parents was just AWESOME ... thanks again ladies.. they are the best!!!
Fuchsia Spa- Ahwatukee
Malyssa Duarte
5-Star
4 weeks ago
To start off I did the $99 package as soon as I got that I was rushed to do my add on and had to wait till 5 o’clock for my massage. Honestly he’s only a year in to massages therapy , nice firm hands but technique was poor time management was poor, I did not really leave relieved of any of my tention as a massage therapist myself I would not recommend anyone spend $100 on what I purchased. I feel very unsatisfied with my visit but the spa girls and management were sweet. it was my mom‘s birthday and she was the one that didn’t get a treatment and they rescheduled her and would not allow us to reschedule with her due to their policies which I find very upsetting. When you’re doing it for a birthday party they said they would have to charge us cancellation fees, even though it was their choice not to work on her, I will not be returning to the spa for massage.
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Overall Rating

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Overall Rating
4.8
/5
303
reviews
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About Fuchsia Spa- Ahwatukee

Spas

Fuchsia is a new kind of spa dedicated to providing tantalizingly high quality facial treatments and therapeutic massage services to women and men of all ages at affordable prices. Fuchsia also offers a deep selection of the latest and must-have skincare and beauty products. Set in a fun, playful yet contemporary atmosphere, Fuchsia’s comprehensive service and product offering fits consumers’ stylishly savvy but busy lifestyles—and pocketbooks. We aim to change the face of spa services by creating the ultimate source for consumers’ beauty needs where affordability comes with stunning skin-deep results.

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