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Founders Card LLC Reviews

Rated 4.1 based on 24 Reviews

540 Madison Ave, New York, NY 10022, United States

Uncategorized New York

Published on
July 25, 2025
Last updated
July 25, 2025

Reviews Summary

Overall sentiment for Founders Card is largely positive, with many reviewers highlighting competent and friendly staff members, as well as valuable concierge services. Customers from various backgrounds, including small businesses and frequent travelers, find the range of benefits and discounts worthwhile. A few customers specifically mention team members by name, underscoring the personal touch and professionalism provided. Some negative feedback focuses on cancellation processes and dissatisfaction with certain offers or the user interface for membership management.

Common feedback includes repeated comments about substantial savings, immediate access to benefits, and the helpfulness of the concierge service in handling both travel and business needs. The service is frequently cited as a source of time savings and tailored recommendations, covering both local and international requirements. However, noteworthy criticisms are focused on cancellation policies and the lack of transparency regarding offers and trial periods.

Based on reviewer input, Founders Card’s reputation leans positive overall, particularly for those prioritizing service quality and exclusive offers. Its strengths are reliability in customer support and notable monetary benefits. Issues with cancellation and clarity are genuine concerns but seem secondary to the majority of reviewers who value ongoing service. The card is especially favored among business owners and travelers seeking tangible rewards.
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What Customers Are Saying About Founders Card LLC?

worth every penny

the level of customer service is over the top

Tara handled it beautifully

how many international benefits they’ve added

definitely worth it— great customer service

No wait times to talk to someone

she coordinates multi-city trips for me

the savings far exceed the cost

Trustguide extracts key phrases from reviews about Founders Card LLC and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Founders Card LLC's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Founders Card LLC Ratings

5

As of Based on 24 revies as of Jul 25, 2025

Founders Card LLC Score

70%

As of Based on 24 revies as of Jul 25, 2025

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Customer Reviews

As of Jul 25, 2025, 24 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Founders Card LLC's publicly available reviews View source

Joseph Burris rated Founders Card LLC 5 stars
Edited 6 years ago
I am confused by the one other review being so negative. I am not a jet-setter by any means, I have a small company in Atlanta that does business exclusively in state. I don’t travel too often, but I went ahead and paid the extra amount for Elite status. While I am not a huge traveler, time is a very valuable resource to me; and the concierge service alone has been worth every penny. Great people, great discounts, great offers. My card has already paid for itself in less than 6 months, and I now check the newest offers before I book anything. The deals are truly great; which you will see for yourself if you actually become a member rather than pretend to be one. I cannot say enough about the value of the people in concierge. Very friendly, and above all very competent; which is even more important to me. Keep up the Great Work Shannon, Alicia, and Madison.
Taylor Lynn rated Founders Card LLC 5 stars
a year ago
We were very on the fence about signing up for Founders Card. Since the card is so exclusive, you cannot find a lot of information about it before committing to a trial membership. If you are on the fence like we were, let me tell you SIGN UP. Founders Card has been amazing. The level of customer service is over the top. The benefits are incredible and the discounts add up quickly. We have only had the card for 1 month and have already racked up savings of over $1,000 between business and travel. More importantly, Founders Card Concierge has helped us plan our honeymoon and given us TONS of great suggestions, tips and discounts for the upcoming trip. I cannot recommend Founders Card Enough.
Troy Hamilton rated Founders Card LLC 5 stars
a year ago
I hadn't planned on upgrading to the elite level, but had a introductory offer of only 200 more over the basic level. I decided at that price I give it a shot. I had a small issue with a utility company and tried out the concierge service. I sent all the relevant information expecting some type of reason as to why they couldn't do it. Tara handled it beautifully and will even be doing follow up call with them Monday. Owning a nightclub I'm up all night and getting business done during normal business hours is always a challenge. I wasn't planning on resigning for the full 995.00 however this experience makes that a serious consideration.

Frequently Asked Questions About Founders Card LLC

What types of savings or discounts does Founders Card offer?

Many reviews mention substantial savings, including discounts on travel, dining, and business services. Members often report that their savings exceeded the cost of membership within a few months of joining.

How responsive is the Founders Card concierge or member support?

Reviewers frequently praise the concierge team and member support staff for their professionalism, responsiveness, and helpful follow-through, both for routine requests and in resolving more unique or challenging situations.

How can members cancel their Founders Card membership?

Some reviews indicate that cancellation cannot be completed online and requires contacting member services by email. Reviewers recommend paying close attention to trial period terms and following up to confirm cancellation.

About Founders Card LLC

Uncategorized
Founders Card is a membership-based organization offering exclusive discounts, business perks, and concierge services to entrepreneurs, professionals, and business travelers. The card provides benefits that include travel, dining, and lifestyle privileges, targeting both domestic and international members seeking business-related advantages.

The company operates through an online platform where members can browse and redeem offers, interact with concierge services for travel and other arrangements, and manage their membership. Dedicated support staff are accessible for assistance with booking or problem resolution, and the membership requires a paid annual subscription.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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