Frequent themes include divided opinions on product performance and ongoing concerns about customer service responsiveness. Several users cite experiences where the tape did not meet expectations, particularly for specific use cases such as pool liner repairs and order fulfillment issues. Positive commentary tends to center around national pride, the manufacturing origins of Flex Tape, and satisfaction when the product works as advertised, though the negative experiences stand out when the product fails or when customer service disappoints.
In summary, Flex Tape maintains a reputation for being a recognizable, widely advertised product with polarized user experiences. The brand’s U.S.-based manufacturing is called out favorably by some, but persistent complaints regarding product effectiveness and customer support in the U.S. signal inconsistencies that prospective buyers should weigh. As a result, Flex Tape is regarded as a product with both strong advocates and outspoken detractors within the U.S. consumer market.