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Fletchers Solicitors Reviews

Rated 4.2 based on 46 Reviews

Uncategorized in Manchester

St James's Tower, 7 Charlotte St, Manchester M1 4DZ

Published on
August 15, 2025
Last updated
August 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Fletchers Solicitors's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Fletchers Solicitors?

efficient and relentless in perusing a claim

friendly, supportive, informed and professionally tenacious

I had a really good experience

dealt with my case exceptionally well

held my hand all the way

understanding and supportive of me

acted professionally and with integrity

The whole team was professional, patience, and willing to listen

very impressed with the app

Trustguide extracts key phrases from reviews about Fletchers Solicitors and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 15, 2025, 46 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Fletchers Solicitors's publicly available reviews View source

Martyn Wilson rated Fletchers Solicitors 5 stars
3 months ago
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After a cycle accident in which the driver denied all liability I approached the company who were efficient and relentless in perusing a claim for my injuries and damaged kit. Despite the insurance company dragging their feet for over almost 2 years Fletchers were successful and I received full compensation
JIBBER rated Fletchers Solicitors 1 stars
2 months ago
First time ever doing a claim and got directed to these people. Wish I never bothered, I'm disabled and also have dyslexia yet the person who rung me to gather more details of my claim was rude and had 0 empathy at all and didn't even bother to read my report and made me repeat myself multiple times was like he was trying to catch me out and emplying the negligence was my fault. Avoid at all costs.
carolyn kagan rated Fletchers Solicitors 5 stars
2 months ago
Everyone connected to my claim at Fletcher’s solicitors was friendly, supportive, informed and professionally tenacious. My claims handler let me know about progress regularly and used his expertise to pursue the claim. I was put in touch with Fletcher’s through the claims support as part of my membership with Cycling UK and it was clear that the firm had the necessary experience to deal with cyclist vs motorist claims. I felt supported and encouraged at a difficult time for me. The firm’s App still has some blips but alternative communication was possible via emails which were answered promptly. I highly recommend the firm for cyclists injured on our dangerous roads by careless drivers.

Reviews Summary

Overall sentiment toward Fletchers Solicitors is strongly positive, with reviewers often citing professionalism, effective communication, and steadfast support in handling personal injury and accident claims. Clients mention persistent efforts in difficult or lengthy cases, and staff—both individual handlers and the broader team—are highlighted for their friendly and empathetic approach. One negative review reports a poor first-contact experience, emphasizing the importance of consistency in client care.

Common themes include regular case updates, accessibility through multiple communication channels (app, email, phone), and transparent explanations of the legal process. Several clients name specific team members for their kindness and patience, and many indicate they were recommended to Fletchers through membership organizations. While some mention slow insurance processes or long case durations, the reviews attribute these delays to external parties rather than the firm itself.

In summary, Fletchers Solicitors is regarded as a reliable personal injury law firm, particularly for accident and medical negligence cases in the UK. The prevalent trust signals—such as repeat recommendations, clear communication, and enduring client support—reinforce their positive reputation in the legal sector.

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Frequently Asked Questions About Fletchers Solicitors

How does Fletchers Solicitors keep clients informed about their claims?

Fletchers provides regular updates via their app, email, and phone calls. Clients note that claims handlers are proactive in communicating progress, addressing questions promptly, and using alternative methods when needed if there are technical issues with the app.

Are Fletchers Solicitors experienced with specific types of claims?

Yes, reviews indicate Fletchers handle accident, personal injury, and medical negligence claims, with particular experience in cyclist-versus-motorist cases and workplace incidents. Several clients were referred by membership groups who trust the firm's expertise in these areas.

How long do claims typically take to resolve?

Based on reviews, claim durations can vary. Some cases may extend over two years due to external delays from insurance companies. Fletchers keeps clients informed, even during lengthy processes, and works persistently to reach settlements despite external hold-ups.

About Fletchers Solicitors

Uncategorized
Fletchers Solicitors operates as a law firm specializing in personal injury, medical negligence, and accident claims. The firm assists clients through the legal claims process, representing individuals seeking compensation for injuries or losses resulting from accidents, including cycling, medical, and workplace incidents. Services are provided directly to clients, either individually or through organizational partnerships.

Fletchers manages client cases using a combination of digital applications, email, and direct phone communication. The firm's workflow involves assigning claims handlers to each case, who guide clients from initial intake through to settlement. They provide clear explanations of legal processes, maintain regular updates, and offer assistance throughout all claim stages, often adapting communication methods to suit client preferences.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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