Feet By Pody

Feet By Pody Reviews Summary

Podiatrist Clinics | London

What do customers say about Feet By Pody?

As of Jan 24, 2024, 100 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 24, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
100
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Feet By Pody's customer reviews analysis

Feet by Pody Canary Wharf has garnered a positive reputation exemplified by personal testimonials from clients, which outline the clinic's ability to effectively address various podiatric issues. Reviews consistently highlight the skill, knowledge, and professionalism of practitioners such as Reena, Chris, Varsha, Renata, and Oluwasayo Babatola, who receive high praise for their detailed explanations, successful treatments, and personable service. Notably, Reena's expertise resulted in a client traveling from Devon to receive a specific treatment, and Chris's advice on verruca treatment led to exceptional results. However, there is a negative perception regarding their booking system and customer empathy, particularly noted in a review expressing frustration with the inability to secure a same-day appointment for a sudden flare-up. This isolated incident suggests a potential area for improvement in accessibility and client communication during emergencies. The overall trend, though, indicates a strong track record of effective treatments, positive clinical experiences, and professionalism.

Positive Feedback

Customers express a high level of satisfaction with the quality of care received at Feet by Pody Canary Wharf. Positive aspects frequently mentioned in reviews include the clinic's ability to provide successful treatments for persistent conditions, such as long-standing verrucas, with some treatments described as 'magic'. The professionalism and expertise of the podiatrists are also lauded, making clients feel comfortable and informed throughout their visits. Exceptional care extends to the aftercare support, deemed impeccable by one reviewer, who valued the immediate communication and flexibility offered post-treatment. The practitioners' approach, involving clear explanations of treatment options and personable interactions, appears to be a cornerstone of the clinic's positive client experiences.

Concerns and Threads

The primary concern among negative feedback focuses on the clinic's booking system and customer service during the appointment scheduling process. One review highlights a particularly disappointing interaction with the reception, citing a lack of empathy and transparency when attempting to book a same-day emergency appointment. This instance of refused service due to policy limitations has impacted the clinic's reputation for accessibility and support during urgent situations. Such feedback suggests the clinic could improve its responsiveness and consider revising its booking system policies to accommodate sudden flare-ups and emergencies to enhance overall customer satisfaction.

Frequently asked questions about Feet By Pody

Can I expect successful treatment for persistent foot conditions at Feet by Pody Canary Wharf?

Yes, based on the reviews, many clients have had successful treatments for various persistent foot conditions, including long-standing verrucas, at Feet by Pody Canary Wharf.

Does the clinic offer a personalized experience during treatment?

Yes, reviews indicate that podiatrists at the clinic are known for their personable service, ensuring clients feel comfortable and informed, contributing to a personalized treatment experience.

Can I receive an emergency same-day appointment at Feet by Pody Canary Wharf?

While the clinic appears to offer high-quality care, some reviews suggest potential difficulties in securing same-day emergency appointments due to their booking system policies. It is recommended to contact the clinic directly to discuss emergency appointment availability.

Recent customer reviews and testimonials for Feet By Pody

Feet By Pody
Margaret Swift
5-Star
3 months ago
This the best foot clinic ever. Reena is amazing, I have had serious issues for 7 months and tried other podiatrists with no success. I am now walking with no pain in my foot thanks to the exercises and insoles. I would highly recommend this clinic. I travel from Devon to be treated and it is worth the effort.
Feet By Pody
Natasha Templeton
5-Star
4 months ago
Chris was my practitioner and I can’t praise him enough. I went to him to get rid of veruccas on my foot and the explained the treatment options and was upfront about the success rates. I chose the microwave option as he advised it was most effective. I can’t deny the treatment was super painful (luckily quick) but the results were incredible so much so that I only needed one course of treatment. I had the treatment in March and by August the veruccas had completely gone, like magic. I saw Chris at Canary Wharf and Woolwich clinics, great to have the options. Highly recommend to anyone.
Feet By Pody
Chris
5-Star
5 days ago
Varsha was great. She made everything so clear and was so friendly. Definitely recommend.
Read all reviews

About Feet By Pody

Podiatrist Clinics

Our feet endure more physical punishment on a daily basis than any other part of our bodies. They support us throughout the many thousands of miles we walk in our lifetime, and participate in all our daily activities from shopping to sport. But they’re often one of the most neglected parts of the body.It’s little wonder, therefore, that foot problems are common. But this doesn’t mean they’ll go away on their own. If left untreated, they can lead to discomfort and pain, and may also contribute to other health issues.Our friendly team of highly skilled foot specialists are all members of The Society of Chiropodists & Podiatrists and The Health & Care Professions Council, meaning that you’re in safe, experienced hands.

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