Factor 75 Reviews

Customer sentiment toward Factor's meal delivery service is mixed, reflecting a balance of positive meal experiences and notable operational frustrations. Reviewers highlight timely deliveries, flavorful meals, and convenient preparation as key benefits. However, persistent complaints about packaging issues, meal selection app glitches, portion sizes, and customer service responsiveness temper these positive impressions. Many users report account or quality control challenges leading to subscription cancellations.

Frequent themes from reviews include satisfaction with meal taste and the variety of available dishes, though several customers find the portions small or protein content inconsistent with labels. Operational problems like app malfunctions, late or incorrect meal deliveries, and inflexible responses to urgent customer requests recur. Some users caution about health concerns due to nutritional content and raise account management issues, especially regarding cancellation or unexpected charges.

Overall, Factor is regarded as a meal delivery company that excels in meal taste and convenience but is hampered by operational and customer service setbacks. In regions where Factor operates, the mixed reputation is rooted in strong product execution but offset by recurring logistical and service-related problems. Prospective customers should weigh these factors carefully before subscribing.

Factor is a meal delivery company that provides pre-cooked meals directly to customers through a subscription service. Their offerings include a variety of meal types, catering to different dietary preferences such as gluten-free, high-protein, low-calorie, and vegetarian options. Using an online platform, customers can select meals and manage their plans.

Meals are delivered in insulated, pre-packaged boxes and can be heated in a microwave or oven. Customers make meal selections each week, with an app and website supporting order management. Customer service is available for support and inquiries, and deliveries are typically scheduled for specific time frames communicated through notifications.