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Ez Clean Up Reviews

Rated 4.8 based on 175 Reviews

1744 Federal St, Philadelphia, PA 19146, United States

Rubbish Removal | Philadelphia, PA

Published on
June 10, 2024
Last updated
June 10, 2024

Reviews Summary

Analyzing the recent customer reviews for EZ Cleanup reveals a largely positive sentiment towards the company's services. Clients are generous in their praise, particularly regarding efficiency, professionalism, and customer service. The reviews frequently commend the ease of setting appointments and the quick, comprehensive cleanout services provided, often exceeding expectations in terms of speed and thoroughness. The names Juan and Josh surface recurrently, highlighting these individuals as assets that enhance the company's reputation through their hard work and professionalism. Despite the generally favorable feedback, there is a notable instance of dissatisfaction that reflects poorly on the company's reliability and communication — a customer cited a complete no-show by the EZ Cleanup team for a scheduled appointment and subsequent unresponsiveness, flagging a potential area for operational improvement. These reviews collectively suggest that EZ Cleanup has a strong base of support among those who have experienced successful services, but there is room for improvement in ensuring consistency across all customer interactions to negate the influence of isolated negative experiences.
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What Customers Are Saying About Ez Clean Up?

incredible, kind, professional, and efficient

Highly recommend

super fast, professional

did a great job

very professional and always go the extra mile

total pros

very polite and great customer service

friendly and accommodating

Fast and thorough

total waste of time and nothing easy

Trustguide uses AI to extract key phrases from reviews about Ez Clean Up and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Ez Clean Up's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Ez Clean Up Ratings

5

As of Based on 175 revies as of Jun 10, 2024

Ez Clean Up Score

80%

As of Based on 175 revies as of Jun 10, 2024

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Customer Reviews

As of Jun 10, 2024, 175 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Ez Clean Up's publicly available reviews View source

Anna Mosko rated Ez Clean Up 5 stars
2 months ago
I cannot recommend EZ Cleanup highly enough! It was so easy to set up my appointment. Same cost as renting a dumpster from other companies AND you get an amazing team. Juan and Josh were INCREDIBLE. They were so kind, professional, and efficient. It still can’t believe how fast they worked and how much they were able to fit in one truck load. 10/10 will recommend to everyone I know.
Joann Trout rated Ez Clean Up 5 stars
a month ago
I Highly Highly recommend if you need clean out services to call EZ. The service they provide to us was so professional. They work non-stop from the time they arrive till the time they leave We had a big job and they made it seem so small. They were polite and hard working. Fantastic job. Great prices!!! Shout out to Juan and his partner and Carmelo and his partner. You will not be sorry if you need these services just call these guys you will not be sorry they are the best. I give them 10 stars
Sharon Bey rated Ez Clean Up 5 stars
a month ago
Did a wonderful job. I called at 10:30am, they came at 12pm, was done in 45 minutes, super fast, professional and really cleaned out everything! 5+ stars!

Frequently Asked Questions About Ez Clean Up

Can I expect EZ Cleanup to provide same-day service for my cleanup needs?

Many reviews indicate that EZ Cleanup can often offer same-day services to their clients, with rapid response times and quick, efficient cleanouts being a consistent theme. However, availability may depend on the specific day and circumstances.

Are the cleanout services provided by EZ Cleanup reportedly thorough?

Customer testimonials recurrently highlight the thoroughness of EZ Cleanup's services, with teams acknowledged for not taking breaks and for being attentive to customer needs during the cleanout process, ensuring a comprehensive service.

How reliable is EZ Cleanup in terms of appointment keeping and customer communication?

While most reviews suggest a high degree of reliability, there has been an instance of the team failing to show up for a scheduled appointment and subsequent issues with customer communication. As isolated as this incident may be, it demonstrates an area for potential improvement.

About Ez Clean Up

Rubbish Removal
Philadelphia junk removal company
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.