The reviews for Evans Cycles reflect a mixed reputation with both positive and negative aspects to the customer experience. Positive feedback emphasizes friendly and knowledgeable staff, quick and efficient service, and good quality products. Customers like the one who praised Findlay's proactive assistance reflect the high-quality interpersonal interactions that can positively influence a customer's experience. On the other hand, the reviews highlight significant issues with online ordering processes, poor customer service in terms of assistance and responsiveness, and an apparent reluctance in some instances to engage with customers' inquiries, especially in-store. Recurring themes include the appreciation for the hands-on help received by some personnel, the issues with online order processing, and the frustration felt when staff appear disinterested or unhelpful.
Evans Cycles Reviews
Rated 3.5 based on 309 Reviews
Exchange Place, 1A, Edinburgh EH3 8BL
Bicycle Shops
