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Este Medical Group Sutton Coldfield Reviews

Rated 4.8 based on 36 Reviews

14 Birmingham Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B72 1QG

Cosmetic Clinics Sutton Coldfield

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with Este Medical Group’s laser hair removal and related cosmetic services, especially in Sutton Coldfield. Many mention friendly, professional staff members such as Karolina, Sally, Irana, Eve, Dnya, and Bitta, and praise both the welcoming atmosphere and expert guidance. Criticisms or negative remarks are notably absent in the available feedback, indicating above-average satisfaction.

Common feedback includes the visible effectiveness of treatments, particularly laser hair removal, with customers citing rapid results and tailored skincare advice. Staff professionalism, the cleanliness of facilities, and clear explanations during consultations are recurring themes. Customers value the staff’s ability to provide comfort, detailed clarification of procedures, and consistent, approachable aftercare across branches.

Overall, Este Medical Group is regarded as a reputable provider of laser hair removal and non-surgical cosmetic treatments in the Sutton Coldfield area. Positive client interactions, knowledgeable staff, and reliable results build strong local trust and encourage customer recommendations and repeat visits. (156 words)
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What Customers Are Saying About Este Medical Group Sutton Coldfield?

welcoming and friendly

very happy with the service

extremely professional

made me feel so comfortable

so helpful and kind

very good with her job

super knowledgable, professional and very thorough

Excellent customer care

really friendly and welcoming

very impressed with their customer service

Trustguide extracts key phrases from reviews about Este Medical Group Sutton Coldfield and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Este Medical Group Sutton Coldfield's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Este Medical Group Sutton Coldfield Ratings

5

As of Based on 36 revies as of Aug 07, 2025

Este Medical Group Sutton Coldfield Score

100%

As of Based on 36 revies as of Aug 07, 2025

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Customer Reviews

As of Aug 07, 2025, 36 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Este Medical Group Sutton Coldfield's publicly available reviews View source

Jagroop Gill rated Este Medical Group Sutton Coldfield 5 stars
3 months ago
All the staff are welcoming and friendly and give advice throughout the treatment ensuring you have the best experience and benefits. All the facilities are clean and it is a pleasant environment. During my visits Irana has provided invaluable advice.
X4L- Txnd1p rated Este Medical Group Sutton Coldfield 5 stars
10 months ago
I have been coming to este on regular basis from Feb and had hair transplant also having after care. It’s all going very well. Very happy with the service. Girls at t reception always greet you with smile and the ladies who does the treatment Irana and Dnya are very very god. My favourite Eve who did my most session of PRF is so good what a positive person. Would recommend anyone with hair lose try Este. But be consistent ❤️
Tom Marlow rated Este Medical Group Sutton Coldfield 5 stars
10 months ago
I have continued to have my laser treatment at Este in Sutton following my hair transplant in Turkey (with Este). Sally is superb and extremely professional. She always provides exemplary service and is very caring. My hair is growing, coming up to 4 months post op. Hoping to see more growth in the next few months! The service at Sutton Coldfield is second to none. Sally is very welcoming and accommodating every time I visit. That's why I keep going there! Tom

Frequently Asked Questions About Este Medical Group Sutton Coldfield

Do Este Medical Group staff provide guidance throughout the treatment?

Yes, reviewers mention that staff members at Este Medical Group frequently give advice and explanations about each stage of treatment, helping clients feel informed and supported from consultation through aftercare.

Are the treatment facilities at Este Medical Group clean?

Customers consistently comment on the cleanliness of the treatment rooms and clinics, noting that the clinical areas are kept tidy and comfortable during appointments.

Can I book specific staff members for my treatments?

Yes, reviews indicate that clients often request or recommend specific professionals such as Karolina or Sally for their treatments, suggesting staff assignments can be tailored to client preference during booking.

About Este Medical Group Sutton Coldfield

Cosmetic Clinics
Este Medical Group provides laser hair removal and a range of nonsurgical cosmetic treatments, including hydrafacial, skin care routines, and hair regrowth therapies. Operating primarily from local branches such as Sutton Coldfield, the company delivers in-person services led by specialized professionals.

The company operates through direct appointments, consultations, and personalized aftercare. Treatments are conducted by trained staff in a clinical environment focusing on hygiene and client comfort. The company’s workflow emphasizes individualized attention, regular progress monitoring, and accessible staff support throughout the client’s treatment plan.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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