Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Epi Center MedSpa logo

Epi Center Medspa Reviews

Rated 4.3 based on 62 Reviews

450 Sutter St #800, San Francisco, CA 94108, United States

Spas | San Francisco, CA

Published on
June 18, 2024
Last updated
June 18, 2024

Reviews Summary

The overall reputation of Epi Center MedSpa is mixed, with a noticeable polarity in customer experiences. While some clients express complete satisfaction with the services provided, particularly praising certain staff members for their professional and artistic work, others have voiced pointed criticisms, especially regarding the perceived pressure to purchase additional treatments, and experiences of rushed consultations. The sentiment across the reviews suggests that Epi Center MedSpa possesses skilled professionals who are capable of delivering satisfactory results, leading to repeat business and client loyalty over many years. However, there is a recurring theme of inconsistency, where the customer experience seems to hinge significantly on the individual staff member providing the service. Notably, some reviews mention the facility's ambiance and its range of services positively, associating these aspects with the prestigious reputation that the MedSpaholds within the community.
Read more

What Customers Are Saying About Epi Center Medspa?

true artist

look and now feel rejuvenated

Very friendly and knowledgeable staff

really listened

honorable and strong clinical practice

extremely responsive, good service and trustworthy

How refreshing!

wonderful staff and beautiful office

best expert care

Very little discomfort and she kept me at ease

high pressure sales techniques

pretty uncomfortable visit

so rushed

Quite expensive

Trustguide uses AI to extract key phrases from reviews about Epi Center Medspa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Epi Center Medspa's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Epi Center Medspa Ratings

1

As of Based on 62 revies as of Jun 18, 2024

Epi Center Medspa Score

70%

As of Based on 62 revies as of Jun 18, 2024

Got a busrning question about Epi Center Medspa?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 18, 2024, 62 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Epi Center Medspa's publicly available reviews View source

Irina Bulygina rated Epi Center Medspa 1 stars
2 weeks ago
Ann Marie is the worst! She basically treated me everywhere but not the area of my concern, because they want you to come back to have the second injection. Why make 400$ if they can make 1000$!!! This place in the business of selling using high pressure sales techniques. They love money so much, they change the tone their voice into erotic one to sound sexy talking about their attractive prices! Those people are evil because all they care is to look good while doing evil!
Zee Williamson-Brewer rated Epi Center Medspa 1 stars
3 months ago
I had quite the opposite experience as some of the other reviewers. I had multiple consultations on the products and they didn't seem to upsale too much. The front desk staff were very kind. Jessica did my work and she is a true artist! I was a bit hesitant the next day but things hadn't settled yet. She spent the time necessary and made sure I saw the results in real-time, so there were no surprises. It can be a scary experience to trust someone with your face with results that last over 9 months. I'm glad I took a leap of faith and plan on returning next month! 4 months later Update: I had a pretty uncomfortable visit and had it not been for Prunella I probably wouldn't be returning. I don't want to put a lot of negativity into the universe because I believe my concerns have been dealt with, but I do feel the need to put out a bit of an ominous warning. The entire staff are amazing. Let's just say I won't be returning on a day that Anna Marie is on staff. If people want a safe and comfortable experience then I'd recommend requesting Jessica for all your needs.
Daria Gershman rated Epi Center Medspa 1 stars
3 months ago
Big shout out to Epi Center and AnaMarie. I have heard great things about this Med Spa over the years and I finally made an appointment for a Holiday face "refresher". I came in for a consult with AnaMarie and she knew just what I needed. I look and now feel rejuvenated. I tried the EZ Gel. She added another couple small touches and I love the results. Very friendly and knowledgeable staff. 5 stars!

Frequently Asked Questions About Epi Center Medspa

Which staff members at Epi Center MedSpa are particularly recommended for cosmetic procedures?

Based on customer reviews, staff members like Jessica, Prunella, Janelle, AnaMarie, Jasmine, Kristine, and Arlene have been positively noted for their professionalism and quality of care.

Does Epi Center MedSpa offer a good environment for its treatments?

Yes, clientele have described the MedSpa's environment as beautiful, relaxing, and professional, complementing the overall service experience.

What are some of the treatments available at Epi Center MedSpa that customers have had positive experiences with?

Customers have mentioned successful and enjoyable experiences with services such as laser hair removal, IPL photofacials, Botox injections, and facial rejuvenation treatments.

About Epi Center Medspa

Spas
Patrick H. Bitter, Sr., M.D and Margaret Mitchell, CEO/Founder conceptualized and opened the first medical spa of its kind in the country. In 2008, Margaret went a step further and re-opened Epi Center MedSpa as the first eco medspa in the nation, receiving a proclamation from Governor Gavin Newsom. Recognition received since opening in 1998 *Best of the Bay, Best Medical Spa, SF Magazine *Best Medical Spa in the Bay Area by voters of SF Weekly *Best Laser Hair Removal, Botox, Coolsculpting, Microneedling, PhotoFacial *Top Medical Spa in the US by DaySpa Magazine *Best Day Spa by the San Francisco Chronicle *Top Five- Best Day Spa in the Bay Area by voters of Bay Area A-List *Top Ten- Best Facial in the Bay Area by voters of Bay Area A
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.