Elite DNA Behavioral Health Therapy & Psychiatry Clinic - Fort Myers - Metro Reviews

Customer feedback for Elite DNA Mental Health Services is notably mixed, with respondents expressing both strong dissatisfaction and high praise centered on their experiences with the company's mental health providers and administrative operations. Many reviewers highlight issues related to scheduling, billing, communication, and a perceived lack of responsiveness or organizational inefficiency. Common concerns include appointment cancellations, confusion over offered services, long wait times, and unresolved billing disputes.

Positive commentary is centered around specific staff members such as Kristin Bryan, Anita Dixon, Chasity Bullock, Yanet Menendez, and Jennifer Randall, who are commended for their attentiveness, compassion, professionalism, and commitment to patient care. These individuals are recognized for their effective support in addressing mental health needs, addiction treatment, and offering guidance, which fosters trust and gratitude among their patients.

Overall, Elite DNA’s reputation is divided: while certain clinicians earn significant respect and gratitude within their client base, persistent administrative shortcomings undermine consumer confidence in the company as a whole. Service reliability and billing practices are significant reputational challenges, especially for those seeking seamless, dependable care in mental health services.

Elite DNA Mental Health Services provides behavioral health care solutions, offering therapy, psychiatric evaluations, medication management, and specialized treatments for individuals with mental health needs. Services are delivered primarily through in-person appointments and telehealth sessions conducted by licensed mental health professionals and nurse practitioners.

Operations at Elite DNA involve dedicated clinicians managing patient needs, initial intake appointments, ongoing therapy or psychiatric sessions, and coordination for additional resources such as insurance support. Staff includes psychiatric nurse practitioners, therapists, and administrative personnel who handle scheduling and billing, allowing patients access to multidisciplinary mental health services.