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Edinburgh Paving Solutions Reviews Summary

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Landscape Gardeners | Edinburgh

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Edinburgh Paving Solutions?

As of Apr 23, 2024, 139 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Edinburgh Paving Solutions's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Fantastic service.

Absolutely love the work.

First class service.

Can't recommend enough.

Hard working team, great problem-solving.

friendly, professional service.

Delighted with my drive.

John's team did an excellent job.

Work was carried out quickly and to a very high standard.

The resulting patio looks like new.

About this report

This report was produced by Trustguide on Apr 23, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 23, 2024
Last updated
April 23, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Edinburgh Paving Solutions's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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Edinburgh Paving Solutions's customer reviews analysis

Edinburgh Paving Solutions maintains a robust reputation predicated on consistent customer feedback, with an emphasis on professionalism, quality, and efficiency. Reviewers frequently praise the company's hardworking and adaptable team, which seems to consistently deliver on project expectations. The company's ability to provide detailed and rapid quotes, commence work swiftly, and complete projects in a timely manner is a recurrent theme. Customers have expressed satisfaction regarding the company's capacity to handle a variety of tasks, including garden work, drainage solutions, and driveway installations. The dedication to customer service appears to be an integral part of their operation, although minor issues with communication and project finalization have been noted sporadically. Nonetheless, the pervading sentiment suggests a trusted and capable service, yielding a high level of customer endorsement.

Positive Feedback

Positive highlights from customer feedback for Edinburgh Paving Solutions include a strong appreciation for the team's professionalism and the quality of the completed projects. Customers emphasize the company's responsiveness to initial inquiries and the provision of competitively priced, detailed quotes. The work ethics, adaptability to customer requests, and additional efforts beyond the main scope of work are consistently applauded. Furthermore, post-service cleanliness, pet-friendly solutions, and attention to noise minimization during work hours enhance the customer experience. A recurring positive aspect is their adroit advice on choice of color, design, and layout, which have resulted in aesthetically pleasing results that integrate well with existing structures.

Concerns and Threads

While overwhelmingly positive, some feedback for Edinburgh Paving Solutions indicates minor detractions related to communication. Customers occasionally cite the need for improved clarity on scheduling and project details, which have led to 'niggles' and slight delays. Although these issues were eventually resolved to the customers' satisfaction, it underscores a potential area for enhancement in customer service. This aspect does not significantly detract from the overall positive impression, but better communication could further streamline client relations and project efficiency.

Frequently asked questions about Edinburgh Paving Solutions

How quickly can Edinburgh Paving Solutions begin work after providing a quote?

Customer reviews indicate that Edinburgh Paving Solutions is often able to start work soon after providing a quote, with rapid turnaround times highlighted as one of their strengths.

Does Edinburgh Paving Solutions manage a variety of outdoor projects?

Yes, according to customer testimonials, the company is adept at a range of services including but not limited to driveway installations, garden landscaping, and paving solutions.

Can I expect Edinburgh Paving Solutions to provide advice on design choices?

Certainly. Customers frequently commend the team's ability to offer expert advice and make design recommendations that complement existing buildings and landscapes.

Recent customer reviews and testimonials for Edinburgh Paving Solutions

Edinburgh Paving Solutions
Dawn J
5-Star
a month ago
Fantastic service. The team were professional, hardworking, polite and did an amazing job. They were also very adaptable to last minute ideas. I would highly recommend them. We will definitely use them again for future projects. Thank you!
Edinburgh Paving Solutions
Lori Desborough
5-Star
a month ago
Absolutely love the work in our garden. Heavy rain (and dogs) had turned my grass into a marsh. We had a quote really quick, work began not long after and completed in a day and a half. Guys tried there best as well to not disturb my husband working nights, so considerate as well as a good jobs. Plus the dogs are loving running about on it and not needing a bath to get back in the house.
Edinburgh Paving Solutions
Maurice Gibb
5-Star
4 months ago
First class service from start to finish. John and his team provided exactly what we were looking for in creating our new driveway. Sound advice given with the whole job being completed in 4 days. Great work ethic displayed by the whole team throughout construction. We would highly recommend Edinburgh Paving Solutions to anyone looking for a perfect job at a very competitive price.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
139
reviews
Excellent
Good
Average
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Poor
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About Edinburgh Paving Solutions

Landscape Gardeners
Having 25 years experience in paving and landscaping we at Edinburgh Paving Solutions pride ourselves on all our services which includes professional paving, driveway and landscaping. We also take care of high-quality paving services including pathways, patio and monoblocking. We take pride in providing the best workmanship at competitive prices. We are Health and Safety at Work Level 1 awardee.
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