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Eden Hall Day Spa Reviews

Rated 4.5 based on 1646 Reviews

Elston Village, Lodge Ln, Elston, Newark NG23 5PG

Spas Newark

Published on
August 24, 2025
Last updated
August 24, 2025

Reviews Summary

The overall sentiment from customers regarding Eden Hall Spa is highly positive, with reviewers consistently noting the spa’s relaxing atmosphere, well-maintained facilities, and attentive staff. Many guests compliment the professionalism and friendliness of team members, with specific mentions of staff like Tobey and Millie who made an extra effort. While almost all reviews highlight positive experiences, one detailed account describes booking and communication issues, which led to some frustration, but even in this case, positive comments about in-person service and amenities remain strong.

Common feedback includes appreciation for the clean, spacious, and thoughtfully designed spa environment. Guests often mention the variety of amenities, from outdoor hydrotherapy pools to relaxation rooms and thermal suites. There is recurring praise for the quality and presentation of food, as well as an ample supply of loungers and modern changing areas. Staff are repeatedly described as helpful and courteous, ensuring guests feel pampered from arrival to departure.

Overall, Eden Hall Spa is regarded as one of the area’s most reputable day spa destinations, routinely attracting repeat visitors and personal recommendations. The spa is especially known for its consistent cleanliness, high-quality treatments, and exceptional staff. While booking procedures may require improvement, the guest experience at the spa itself receives strong endorsements and fosters loyalty in the region.
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What Customers Are Saying About Eden Hall Day Spa?

nothing short of perfect

our favourite spa of all-time

extremely friendly and welcoming

blown away by our experience

the sweetest lad - Tobey!

the perfect place to spend a relaxing day

Lunch was absolutely delicious

never left a Spa feeling so pampered

treatment was relaxing

extremely impressed with everything

Trustguide extracts key phrases from reviews about Eden Hall Day Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Eden Hall Day Spa's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Eden Hall Day Spa Ratings

5

As of Based on 1646 revies as of Aug 24, 2025

Eden Hall Day Spa Score

90%

As of Based on 1646 revies as of Aug 24, 2025

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Customer Reviews

As of Aug 24, 2025, 1646 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Eden Hall Day Spa's publicly available reviews View source

Lucy Cousins (Red Wellies Photography) rated Eden Hall Day Spa 5 stars
4 months ago
A Magical Evening at Eden Hall Spa – Twilight Package Delight Last night, we celebrated my husband’s birthday at Eden Hall Spa, and it was nothing short of perfect. We booked the Twilight Package with friends, and from start to finish, the entire experience was simply fantastic. The facilities were absolutely stunning – clean, calming, and beautifully maintained. From the tranquil saunas to the bubbling outdoor hot tub under the stars, every space was thoughtfully designed to help you unwind. We especially loved the relaxation rooms and the thermal suite – pure bliss! The food was another highlight. We enjoyed a delicious evening meal that was both beautifully presented and full of flavour. The menu had great variety, with something for everyone, and they catered to dietary needs with no fuss at all. And finally, the staff – they were wonderful. Friendly, professional, and genuinely attentive, they made us feel welcome and completely looked after throughout the evening. Nothing was too much trouble, and they really added to the warm and luxurious atmosphere. We left feeling completely relaxed and pampered – it was the perfect way to celebrate, and we’ll definitely be back. Highly recommend the Twilight Package for a special treat or a relaxing catch-up with friends!
Amy Harvey rated Eden Hall Day Spa 5 stars
a month ago
A little slice of heaven - our favourite spa of all-time! I’ve been to spas around the world and Eden Hall is by far #1. I’ve visited multiple times now with my Mum and we never want to leave. We’re trying to keep it a secret as we don’t want everyone to find out about it but it’s soooo good! Beautiful outside spaces and pool, lots of things to do inside and then the lunch is delicious! There’s also a restaurant where you can buy drinks and snack/food throughout the day. The building(s) and planting is beautiful - the smell of the lavender and the sounds of the grasses blowing in the wind. It’s like being on holiday. I’ll add more detail later but for now, get booking a spa day - you won’t be disappointed. Just don’t tell everyone 😉
Charlotte Brown rated Eden Hall Day Spa 5 stars
a month ago
Amazing day at the spa with my mum and maid of honour for the final part of my hen do celebrations. Staff were extremely friendly and welcoming. Couldn't do enough for you. Treatment was amazing, extremely relaxing and professional with after care recommendations given. Food was really lovely and drinks also tasted great. So many different experiences to try with plenty of space and beds for all. Outdoor hydrotherapy pool was pure bliss after a heavy weekend. Every detail in the spa has been extremely well thought out. The decor and vibe are perfect. The weather made the weekend all that more special and I'm so glad that it was the way it was. I couldn't imagine what this would be like on a beautiful summers day as it was so lovely even in April. Would definitely recommend and I'm even looking at booking Hoar Cross for my husband to be and I to celebrate.

Frequently Asked Questions About Eden Hall Day Spa

How do I book a spa experience at Eden Hall Spa?

Bookings can be made online or by calling customer service. Some guests have encountered challenges using the website or applying discounts, but staff are available by phone to resolve issues and finalize reservations.

What amenities and facilities are available at Eden Hall Spa?

Guests have access to thermal suites, outdoor hydrotherapy pools, saunas, relaxation rooms, spacious changing areas, and dining facilities serving lunch and other meals. The spa also offers a range of treatments including massages and facials.

Is it possible to accommodate dietary needs at the spa restaurant?

Yes, the menu offers a variety of options and staff can cater to dietary requirements without difficulty, according to multiple customer reviews.

About Eden Hall Day Spa

Spas
Eden Hall Spa is a day spa providing a range of wellness and relaxation services. The spa offers access to thermal suites, hydrotherapy pools, saunas, relaxation spaces, and various spa treatments including massages and facials. Guests can also enjoy on-site dining with meals prepared in the spa’s restaurant.

The company operates with a focus on in-person experiences, requiring advance booking for spa days or packages. Staff handle guest check-ins, provide orientation materials, and assist with personalized treatment scheduling. Facilities are maintained to a high standard, with clear processes for booking, on-site dining, and the use of spa amenities.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.