Driver Agent Ltd Reviews

Overall sentiment toward Driver Agent’s van rental and driver jobs is overwhelmingly negative. Reviewers consistently note a pattern of misleading promises, high upfront costs, and a lack of support when issues arise. Complaints commonly address undisclosed fees, insufficient or inconsistent work, and significant financial losses. Reports from Manchester, Scotland, Birmingham, and Stoke-On-Trent suggest these issues are widespread. Customers frequently highlight that Driver Agent makes guarantees about earnings and job stability that do not materialize, making the service appear unreliable and risky. Criticism includes inadequate payment, excessive working hours, and a lack of transparency regarding van rental terms and insurance options. The onboarding process, described across several locations, is reported to be rushed and not fully explained, with little ability to choose providers or working conditions. Based on these reviews, Driver Agent’s reputation for van hire and driver-related services in the UK is notably poor, marked by distrust and disappointment. Prospective customers are repeatedly advised to proceed with caution.

Driver Agent operates in the van rental and driver recruitment industry. The company enables individuals to rent commercial vans—often for delivery work—and provides access to job placement as independent delivery drivers. Their service model requires upfront deposit payments, van hire fees, and registration with third-party insurance and administrative providers.

Driver Agent manages the hiring and onboarding process through online and in-person meetings, where customers are directed to use affiliated partners for van hire, company setups, and insurance. The workflow involves registration, payment of substantial initial fees, and use of a portal to access recommended service providers. Work allocation and ongoing earnings depend on job availability, with drivers often required to adhere to company-mandated processes and payment schedules.