The overall reputation of Dreams Beckton, based on a collection of recent reviews, is generally favorable, with specific commendation on customer service. Customers have praised staff members for being friendly, patient, knowledgeable, and professional. Many reviewers have noted the personalized assistance they received, including detailed explanations of products and additional services such as sleep position testing with a smart machine. The store's cleanliness and diverse product range have also been highlighted positively. However, there is a concern regarding the availability of staff, as some customers experienced a lack of immediate assistance due to employees being occupied with other tasks. Price perception is another area of critique, with a sentiment that Dreams' products can be more expensive than other high street competitors. The presence of a dedicated clearance section offering discounted items has mitigated these concerns for some shoppers.
Dreams Reviews
Rated 4.1 based on 785 Reviews
Beckton Retail Park, Alpine Way, London E6 6LA
Mattress Stores | London