Common feedback includes specific appreciation for knowledgeable and personable agents who guide customers through property purchases, sales, and rental management. Customers repeatedly highlight prompt replies, problem-solving, and diligent service, emphasizing the ease and reassurance of working with Douglas & Gordon across the London market. Clients also valued post-move support and ongoing responsiveness from staff.
Overall, Douglas & Gordon maintains a strong reputation as a reliable and professional estate agent in London. The agency is recognized for delivering consistent, high-quality experiences in both sales and lettings, as well as for building long-term client trust within the region through attentive, individualized service.