Analyzing recent customer reviews of Doggy Daze reveals a mixed impression of the company's reputation and the overall customer experience. Positive reviews frequently commend the convenience of no-appointment drop-offs, the helpfulness and friendliness of the staff, and the quality of grooming provided to pets. The mention of dogs returning 'fresh and clean,' and anecdotal descriptions of pets looking 'incredible' post-grooming, attest to a standard of service that is generally appreciated by customers. This standard has contributed to a base of repeat clients and positive recommendations. However, a recurring theme in negative feedback points to scheduling issues, communication mishaps, and inconsistent service, particularly for clients who have visited multiple times. Unmet expectations regarding grooming results have arisen due to perceived service slippage over time or misunderstandings during appointments, reflecting an area in need of improvement. Despite these mishaps, the overall sentiment suggests a generally good but recently inconsistent grooming service.