Been using them for a number of years but they have recently(1-2 years) become the most incompetent unprofessional lot that I dread having to deal with. Despite "updating" all my personal details online 6 months ago, when requesting repeat prescription they sent it to an address I haven't lived at for 3 years(£200 worth of meds). not sure what their data protection policy is but it's not being adhered to. Then got sent wrong amount of meds to the right address at least. Made enquiries and then sent photo of containers and postage package which could not physically fit correct amount, the person I corresponded with could not use basic grammar and came to a phenomenal conclusion that was blatantly contradictory to the 3 photos provided by this time. If you value your privacy and don't want any other people that live at a previous address to know what your medication is then don't use this practice, if you have the choice...unless of course you enjoy wasting your time and questioning your sanity in the process.