Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

D'Lor Salon & Spa Reviews

Rated 4.6 based on 176 Reviews

1180 Fairburn Rd SW, Atlanta, GA 30331, United States

Beauty Salons | Atlanta, GA

Published on
July 8, 2024
Last updated
July 8, 2024

Reviews Summary

The overall reputation of D'Lor Salon & Spa from recent customer reviews appears to be predominately positive, with frequent praise for its professional staff, relaxing atmosphere, and quality services. The experiences recounted by clients consistently mention the skill, professionalism, and friendliness of the staff, particularly masseurs Ace and Kym, as well as facial experts Shirley and Tamara, and nail technician Janelle. Notably, Ace has received specific acclaim for his massage therapy skills. The ambiance of the spa and the quality of the treatments are often highlighted, contributing to the impression that D'Lor Salon & Spa serves as a reliable destination for self-care and relaxation. Customer service is generally highlighted as exceptional, and the spa's ability to accept walk-ins is appreciated. However, the feedback is not without negatives; there have been concerns over membership policy changes and perceived lapses in accountability when issues arise, such as in the case of a delayed appointment.
Read more

What Customers Are Saying About D'Lor Salon & Spa?

felt welcomed and relaxed

Heavenly experience!

Incredible experience!

great experience

exceptional customer service

luxuriously Fabolous

has the hands of a God

Kym was amazing

Very inconvenienced to waste a Sunday

Trustguide uses AI to extract key phrases from reviews about D'Lor Salon & Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of D'Lor Salon & Spa's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

D'Lor Salon & Spa Ratings

5

As of Based on 176 revies as of Jul 08, 2024

D'Lor Salon & Spa Score

80%

As of Based on 176 revies as of Jul 08, 2024

Got a busrning question about D'Lor Salon & Spa?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 08, 2024, 176 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of D'Lor Salon & Spa's publicly available reviews View source

Dina “Dee” Wells rated D'Lor Salon & Spa 5 stars
2 weeks ago
I recently visited D'Lor Salon & Spa that was referred by my chiropractor and had the pleasure of receiving a massage from Ace. From the moment I walked in, I felt welcomed and relaxed by the serene atmosphere and the friendly staff. Ace truly has not only gifted hands but a gift for understanding the needs of his clients and tailoring the massage to provide the perfect balance of relaxation and therapeutic relief. His expert techniques, combined with his warm and professional demeanor, made for an unforgettable experience. He took the time to listen to my concerns and addressed every sore spot with just the right amount of pressure. I left feeling rejuvenated and incredibly grateful. D'Lor Salon & Spa is now my go-to destination for all of my self-care needs and I can't wait for my next visit!!! I'm going to plan a spa day with all of my girlfriends right in our own backyard!!!
Robin Allen rated D'Lor Salon & Spa 5 stars
7 months ago
Heavenly experience! Girl's Trip! Ms. Shirley was amazing! My spa service was a Deep Pore and Exfoliating facial. The spa is beautiful and a whole vibe! First time there won't be our last. My girlfriends loved their massages as well. I love that they accept walk ins. Black owned and operated!
Rebecca Reed rated D'Lor Salon & Spa 5 stars
7 months ago
Incredible experience! From the very helpful and happy receptionist, to the warming waiting room. This was my first massage which was a little nerve racking. But Kym and Ace were absolutely wonderful! Kym was able to walk me through the process before even starting. Kym did absolutely wonderful. My best friend said Ace got knots that she has been trying to get for days. We definitely will be back for massage and more!

Frequently Asked Questions About D'Lor Salon & Spa

Are walk-ins welcome at D'Lor Salon & Spa?

Yes, D'Lor Salon & Spa does accept walk-ins; however, it's always recommended to schedule an appointment to ensure you receive the service at your preferred time.

Does D'Lor Salon & Spa offer a membership program?

D'Lor Salon & Spa has a membership program that provides certain benefits for regular clients. Due to recent changes in the membership policy, it is advisable to reach out to the spa directly for the most current information on membership offerings.

How do customers generally feel about the expertise of the staff at D'Lor Salon & Spa?

Customers tend to express high satisfaction with the expertise and professionalism of the staff at D'Lor Salon & Spa, particularly highlighting the skills of the massage therapists and beauty specialists.

About D'Lor Salon & Spa

Beauty Salons
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

How was your experience with D'Lor Salon & Spa?

People also checked

SOLO SALON WASHINGTON logo
Solo Salon

Rated 5 stars

Salon Edda logo
Salon Edda

Rated 5 stars

Blow Salon logo
Blow Salon

Rated 5 stars

Cinta Salon logo
Cinta Salon

Rated 5 stars

Nataya Beauty logo
Nataya Beauty

Rated 5 stars

Studio Chique logo
Studio Chique

Rated 1 stars

Pin Up Beauty logo
Pin Up Beauty

Rated 5 stars

Salon Surreal logo
Salon Surreal

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.