Turn your 5-Star reviews into powerful social proof
Turn your 5-Star reviews into powerful social proof
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Condor Cycles Reviews

Rated 4.9 based on 566 Reviews

49-53 Grays Inn Rd, London WC1X 8PP

Bicycle Shops

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

Condor Cycles has established a strong reputation for quality service and products, as evidenced by the consistently positive reflections in recent customer reviews. Customers praise the knowledgeable and passionate staff who are described as offering consultative sales rather than pushing for transactions. The shop is reported to prioritize customer needs over sales, suggesting appropriate products and even advising against unnecessary purchases. While there are mentions of long wait times for service appointments, this is often portrayed as a testament to the shop's popularity and quality. The disciplined approach to customer care suggests Condor Cycles is highly regarded in the cycling community.

Read more

What Customers Are Saying About Condor Cycles?

Trustguide extracts key phrases from reviews about Condor Cycles and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Condor Cycles's customers had a positive experience.

Positive
Neutral
Negative

Condor Cycles Ratings

5

As of Based on 566 revies as of Jan 10, 2024

Condor Cycles Score

As of Based on 566 revies as of Jan 10, 2024

Got a busrning question about Condor Cycles?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 566 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Condor Cycles's publicly available reviews View source

Joey M. rated Condor Cycles 5 stars
3 months ago
Great bike shop with excellent service. Julian was really helpful in choosing the right parts, and even advised against the (more expensive) tubeless tires saying it probably wasn't the best for me! The whole process from start to finish was really smooth. The only downside being that the wait was several months from when I ordered, but it was worth the wait. Also got good advice and help with picking new shoes. In the end I'm really happy with my new bike and it will hopefully last me for many miles and years to come.
Majed Bahabry rated Condor Cycles 5 stars
3 months ago
In Condor they do not have a sales people, they have sales consultants serving you in a pleasant professional way. They literally know what to do and you can feel their passion about bicycles. Thank you Jaz learned a lot from you, and thank you for your patience while serving me. Condor cycling they do not sell products, they sell solutions. Besides in Condor prices are cheaper than online Brompton. I will be shopping only in the Condor store and their websites. Regards Majed
Simona Sarafudinova rated Condor Cycles 5 stars
3 months ago
Top quality in product and in service. The staff are knowledgeable and passionate about all things cycling— quality is the way. The workshop is always worth the wait on the waiting list, the service i’ve received for my TT has been outstanding and superb turnaround time. Great at what they do in every aspect.

Frequently Asked Questions About Condor Cycles

What are the wait times like for service appointments at Condor Cycles?

Customers have experienced wait times that may span several months for service appointments, indicating high demand for Condor Cycles' services. If time is a factor, it's recommended to schedule an appointment well in advance or inquire about current wait times.

How does the staff at Condor Cycles assist with product selection?

The staff at Condor Cycles is known for their consultative approach, offering personalized advice and solutions to fit individual customer needs. They are praised for their knowledge and for advising customers honestly, even if it means recommending against a more expensive purchase.

Is it possible to return faulty products at Condor Cycles, and what is the process?

Yes, Condor Cycles allows returns of faulty products. Customers have reported positive experiences with returns, describing the staff as helpful and efficient in resolving such issues without additional cost.

About Condor Cycles

Bicycle Shops

Long-established bike specialist with its own range plus cycles/frame from trusted manufacturers.

Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15675186049167804915

How was your experience with Condor Cycles?

People also checked

Screwfix Uxbridge logo
Screwfix Uxbridge

Rated 5 stars

Biketrax logo
Biketrax

Rated 5 stars

Cyclelane logo
Cycle Lane

Rated 5 stars

Dales Cycles Ltd logo
Dales Cycles

Rated 5 stars

Woodrup Cycles Leeds logo
Woodrup Cycles

Rated 5 stars

Damn Dirty Bikes logo
Damn Dirty Bikes

Rated 5 stars

Formby Cycles logo
Formby Cycles

Rated 5 stars

Cookson Cycles logo
Cookson Cycles

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.