Condor Cycles Reviews
Rated 4.9 based on 566 Reviews
Bicycle Shops in London
49-53 Grays Inn Rd, London WC1X 8PP
Published on
January 10, 2024
Last updated
July 10, 2025
Condor Cycles has established a strong reputation for quality service and products, as evidenced by the consistently positive reflections in recent customer reviews. Customers praise the knowledgeable and passionate staff who are described as offering consultative sales rather than pushing for transactions. The shop is reported to prioritize customer needs over sales, suggesting appropriate products and even advising against unnecessary purchases. While there are mentions of long wait times for service appointments, this is often portrayed as a testament to the shop's popularity and quality. The disciplined approach to customer care suggests Condor Cycles is highly regarded in the cycling community.
Customers have experienced wait times that may span several months for service appointments, indicating high demand for Condor Cycles' services. If time is a factor, it's recommended to schedule an appointment well in advance or inquire about current wait times.
The staff at Condor Cycles is known for their consultative approach, offering personalized advice and solutions to fit individual customer needs. They are praised for their knowledge and for advising customers honestly, even if it means recommending against a more expensive purchase.
Yes, Condor Cycles allows returns of faulty products. Customers have reported positive experiences with returns, describing the staff as helpful and efficient in resolving such issues without additional cost.
Long-established bike specialist with its own range plus cycles/frame from trusted manufacturers.
