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Celestial Spa Reviews

Rated 4.8 based on 287 Reviews

2930 Cascade Rd, Atlanta, GA 30311, United States

Spas

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Published on
April 8, 2024
Last updated
April 8, 2024
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What Customers Are Saying About Celestial Spa?

Trustguide extracts key phrases from reviews about Celestial Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Celestial Spa's customers had a positive experience.

Positive
Neutral
Negative

Celestial Spa Ratings

3

As of Based on 287 revies as of Apr 08, 2024

Celestial Spa Score

As of Based on 287 revies as of Apr 08, 2024

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Customer Reviews

As of Apr 08, 2024, 287 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Celestial Spa's publicly available reviews View source

Letoria B rated Celestial Spa 3 stars
2 weeks ago
Unfortunately, I have mixed reviews. I paid for the Celestial Spa Package. Ms. Fitzgerald did my full body massage. I expected a lot more from the service. It felt like a lot of tugging and pulling on my body, rather being relaxing. It wasn’t a deep tissue (press into the skin and massage gently) type of experience I predicted it would have been. Bless her heart; she was so kind and sweet! Brittany came in to do my facial, neck and foot massage. She was wonderful with both. My face felt hydrated and rejuvenated. Her massages were amazing!!! Maybe if I use this spa again, I would see if I could get Brittany to do all of my services!!! My face and chest were brighter and smoother when I left the spa. Brittany also did my spa manicure and pedicure. I guess the manicure and pedicure are more catered to older customers because I didn’t receive the norm of what I would have gotten done at the regular nail salon. Some of the services here, that I received, were mediocre. I truly expected better.
Diana Pierre-Louis rated Celestial Spa 3 stars
a month ago
If you are looking for an excellent spa experience with professional and knowledgeable therapists, Celestial Spa is the destination. The body scrub and the facial were my favorite. Ms. Joy is simply amazing. She was caring, professional and attentive to my need. I can’t wait to book my next service at the Celestial Spa, my safe haven.
Nicole Bryant rated Celestial Spa 3 stars
a month ago
As stated by other reviewers, this place is a hidden gem on Cascade. As soon as you walk in the ambience soothes you. I requested Ms. Stacy based off of the other reviews and I’m so glad I did. She ensured I was comfortable from start to finish. She focused on my problem areas without me even having to tell her where they were. I booked the CBD body massage. I’ll definitely be back.

Reviews Summary

An analysis of customer reviews for Celestial Spa indicates a predominately positive reputation for the establishment. Patrons commend the spa for its professional and knowledgeable therapists, the effectiveness of treatments, and the overall ambiance which contributes to a restful experience. Noteworthy praise is given to individual therapists, like Ms. Stacy, Ms. Joy, Brittany, Carmen, and Foy, who are consistently recognized for their expertise and professionalism. The spa ambiance is described as both soothing and clean, which contributes to the relaxing experience anticipated at a spa. However, there is a discernible variance in customer satisfaction relating to specific services, with some treatments falling short of expectations. The inconsistency in service quality, particularly in massage experiences, presents an area for potential improvement. While the majority of feedback is positive, indicating that Celestial Spa is capable of providing a high-quality spa experience, attention to the uniformity and quality of all offered services could enhance the company’s reputation further.
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Frequently Asked Questions About Celestial Spa

Which therapists at Celestial Spa come highly recommended by customers?

Therapists such as Ms. Stacy, Ms. Joy, Brittany, Carmen, and Foy are frequently praised for their professionalism, skill, and the quality of their treatments.

What type of environment can I expect at Celestial Spa?

Celestial Spa is noted for its clean, inviting, and relaxing atmosphere, designed to soothe clients as they enjoy their chosen services.

Does Celestial Spa accommodate repeat and long-term clients?

Yes, customer testimonials suggest that Celestial Spa values long-term relationships, with clients returning for consistent and welcoming service even after extended periods between visits.

About Celestial Spa

Spas
2930 Cascade Rd, Atlanta, GA 30311, United States
Visit website
+1404-691-2448
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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