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CEL Solicitors logo

CEL Solicitors Reviews

Rated 4.9 based on 4330 Reviews

Uncategorized in Liverpool

12 Floor, 20 Chapel St, Liverpool L3 9AG

Published on
July 28, 2025
Last updated
July 28, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CEL Solicitors's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About CEL Solicitors?

professional and reassuring conversation

took the time to listen

incredibly detailed and helpful

professional, empathetic, and incredibly patient

helped in every step

very polite and well spoken

warm demeanor instantly put me at ease

your support and reassurance truly meant a lot

incredible support and kindness

incredibly helpful, supportive, and guided me

Trustguide extracts key phrases from reviews about CEL Solicitors and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 28, 2025, 4330 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of CEL Solicitors's publicly available reviews View source

Volodymyr Kurov rated CEL Solicitors 5 stars
a month ago
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I had a very professional and reassuring conversation with Paul Carson. He clearly explained the process, the terms, and what I can expect going forward. I felt that my situation was understood and taken seriously. Paul was both knowledgeable and kind, which helped build my confidence in choosing CEL Solicitors. I now look forward to seeing how the case develops. Thank you again for your support, Paul.
Tahir Khan rated CEL Solicitors 5 stars
a month ago
I truly appreciated how Jack Wilson took the time to listen and understand my concerns. It made a real difference to feel heard and supported throughout the process. Jack's approach was not only professional but also genuinely empathetic, which helped build trust and comfort. Thank you for making me feel valued—I highly recommend working with them.
Athira Devasia rated CEL Solicitors 5 stars
a month ago
I had my first call with Mathew Beaumont found it to be incredibly detailed and helpful. It was a truly pleasant experience that lit a ray of hope for me. A heartfelt thanks to CEL and Mathew! I’m looking forward to resolving my issues with your continued support.

Reviews Summary

The overall sentiment in customer reviews for CEL Solicitors’ legal services is overwhelmingly positive. Reviewers consistently note the professionalism, clarity, and empathetic approach of individual staff, such as Paul Carson, Jack Wilson, Mathew Beaumont, Grace Clayton, Charles, Chaunteau Twort, and Callum William. Several reviewers describe feeling heard, respected, and relieved after their interactions, with many experiencing improved confidence during stressful legal situations. A few comments mention the distressing circumstances that led them to seek help, but all feedback focuses on positive client support and reassurance.

Common feedback includes specific praise for thorough explanations of processes and terms, patient and attentive communication, and step-by-step guidance in challenging situations like scams or fraud cases. The delivery of service is repeatedly described as professional, kind, and detailed. Staff are recognized for their responsiveness and ability to provide comfort during particularly difficult or emotional times, indicating consistency in team behavior across various cases.

Overall, CEL Solicitors is regarded as a reliable and compassionate law firm based on current client feedback. The team demonstrates attention to detail, ongoing support, and readiness to engage empathetically with complex and sensitive cases. The highly personal and consistent level of care helps to reinforce CEL Solicitors' strong reputation for legal services in the region.
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Frequently Asked Questions About CEL Solicitors

How does CEL Solicitors support clients dealing with scams or fraud?

CEL Solicitors staff provide detailed explanations of legal processes and keep clients informed at each stage. They work closely with individuals to address concerns and offer reassurance during stressful situations like scams or fraud cases.

Are team members at CEL Solicitors approachable and attentive?

Yes. Clients often cite that solicitors at CEL are professional, approachable, and empathetic, making them feel respected, listened to, and cared for throughout their case.

What can I expect when first contacting CEL Solicitors?

You can expect a clear and friendly initial interaction—either with a helpful automated system or a staff member. The solicitor will explain the process, answer your questions, and ensure you feel comfortable before proceeding.

About CEL Solicitors

Uncategorized
CEL Solicitors is a legal services provider specializing in handling cases involving scams, fraud, and other consumer claims. The company operates within the legal industry and offers its services primarily through direct client consultations and ongoing case management, both in-person and remotely.

The firm is structured around a team of solicitors and support staff who guide clients through the legal process step by step. Each client receives individualized attention, with staff members explaining procedures, clarifying terms, and providing regular updates as their case progresses.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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