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ByteDance Ltd. Reviews

Rated 4.4 based on 40 Reviews

1199 Coleman Ave, San Jose, CA 95110, United States

Uncategorized San Jose

Published on
July 1, 2025
Last updated
July 1, 2025

Reviews Summary

Overall, reviews of Bytedance’s US corporate office present a mostly positive sentiment, highlighting the impressive scale of the headquarters and its amenities. Visitors and employees alike appreciate the campus-like environment, including features such as multi-level buildings, various restaurants, a gym, and comfortable workspace design. However, instances of dissatisfaction are mentioned, particularly regarding the customer service structure and concerns about company policies.

Common positive themes include the building’s unique architecture, extensive amenities, and friendly staff—especially those at the front desk. Both visitors and employees note the atmosphere as being unlike traditional offices, emphasizing the open and welcoming environment. Several reviews specifically praise the friendliness and efficiency of staff, while some mention distinctive dining options and the general aesthetic appeal of the location.

Bytedance’s US operations, particularly in this corporate setting, earn solid marks for workplace ambiance and amenities in the region. The repeated praise for facilities and staff, alongside relatively few criticisms about service or policies, suggest that the company is generally regarded as providing a high-quality office experience in the United States.
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What Customers Are Saying About ByteDance Ltd.?

looks like a college campus

the best campus out there

pleasant visit

Coolest building I’ve ever been in

Staffs very friendly

the best I've tasted in the bay

Great place to work for!

beautiful gem

Trustguide extracts key phrases from reviews about ByteDance Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of ByteDance Ltd.'s customers had a positive experience.

Positive
60%
Neutral
20%
Negative
20%

ByteDance Ltd. Ratings

1

As of Based on 40 revies as of Jul 01, 2025

ByteDance Ltd. Score

60%

As of Based on 40 revies as of Jul 01, 2025

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Customer Reviews

As of Jul 01, 2025, 40 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of ByteDance Ltd.'s publicly available reviews View source

Felipe Bezerra Lopes rated ByteDance Ltd. 5 stars
a year ago
The new main Bytedance building in the US once belonged to Yahoo!. The place is so giant it looks like a college campus with several multiconnected floors and multiple amenities like restaurants, accessible restrooms, a gym, a cafeteria, and much more.
Victoria samuels rated ByteDance Ltd. 1 stars
5 months ago
I need a way to contact this company. Phone number preferable. Customer service is set up horribly and I can’t get anyone to respond to my issue. This is a last ditch effort.
Jonny rated ByteDance Ltd. 1 stars
5 months ago
This company is a Joke! The Fact that they take away your Freedom of speech speaks For itself right there.

Frequently Asked Questions About ByteDance Ltd.

What workplace amenities are available at Bytedance's US office?

The campus includes multiple connected floors, restaurants, a gym, accessible restrooms, a cafeteria, and several additional amenities, all designed to enhance comfort and productivity for employees and visitors.

Are Bytedance front desk staff friendly and helpful?

Yes, reviewers mention positive experiences with front desk staff, specifically naming individuals as friendly and making visits pleasant for guests and employees.

How is the building environment at Bytedance's US office described?

The office environment is repeatedly described as campus-like and visually appealing, with unique architecture and a non-traditional office feel that attracts both visitors and employees.

About ByteDance Ltd.

Uncategorized
Bytedance is a technology company operating in the United States, with a corporate office housed in a large, multi-level facility that formerly belonged to Yahoo!. The location features amenities such as restaurants, a gym, accessible restrooms, a cafeteria, and various communal spaces for employees and visitors.

The company's office operates as a centralized workplace for staff and guests, incorporating standard business processes and front desk reception. It emphasizes providing on-site facilities to support employee wellbeing and productivity, facilitating both professional work environments and daily operational needs through infrastructure and building management.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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