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Butterfly Studio Salon Reviews

Rated 4.4 based on 124 Reviews

149 5th Ave 2nd floor, New York, NY 10010, United States

Beauty Salons

Published on
January 29, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Butterfly Studio Salon is lauded by many patrons specifically for expert haircuts, color treatments, and overall customer service quality. Positive feedback frequently highlights individual stylists such as Dana, Faye, Anderson, and Alexis Chin, noting their exceptional skill, trusted expertise, and the ability to transform hair to the client's satisfaction. Several customers emphasize their long-term relationships with the salon, illustrating a high level of satisfaction and loyalty. The salon experience is often described as elegant and warm, and the staff is praised for being friendly and welcoming. Notably, there are instances of constructive criticism, including a mix-up with a requested hair coloring technique and criticisms that point to issues with salon management and cleanliness, which can deter potential customers and reflect negatively on the salon's reputation.

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What Customers Are Saying About Butterfly Studio Salon?

Trustguide extracts key phrases from reviews about Butterfly Studio Salon and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Butterfly Studio Salon's customers had a positive experience.

Positive
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Butterfly Studio Salon Ratings

5

As of Based on 124 revies as of Jan 29, 2024

Butterfly Studio Salon Score

As of Based on 124 revies as of Jan 29, 2024

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Customer Reviews

As of Mar 13, 2024, 124 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Butterfly Studio Salon's publicly available reviews View source

Sabrina Karr rated Butterfly Studio Salon 5 stars
a week ago
I've been seeing Dana for haircuts and Faye for color for three years now. As I tell Dana, my hair has never fallen "right" until I started seeing her - she's an expert at her craft! We also recently went short after my many, many years of long hair. I felt brave enough to do it because I trust Dana, and I'm absolutely loving my new look. And it still falls just right with minimal styling! And Faye is an artist - she was the first person to ever color my hair! I get constant compliments on my color. And she is so great at creating a natural look no matter how light or dark we decide to go in a session. Loyal to these ladies for a reason!! Not to mention the salon experience is elegant and warm. Can't recommend enough.
Meyrav Levy rated Butterfly Studio Salon 5 stars
4 months ago
Im the kind of woman who takes extreme pride in her hair (it’s a defining feature of mine — probably my favorite) so every time I move to a new city it takes me months to find the right hair salon and hair dresser I trust to consistently give my hair the cut and care it deserves to keep it always amazing. Alexis Chin at Butterfly Studio Salon is officially my forever person. It’s not an exaggeration when I say I would fly back to NYC just to see her for a haircut — and I’m not the only client who would do this. I’ve recommended her to various friends and coworkers, all of whom always compliment my haircuts and the way my hair remains healthy and gorgeous in between cuts for months too. Alexis is also a wonderful human to sit and talk with while you’re letting her do her thing. She’s a true pro — taking your desires into account while helping figure out the best cut for your face and happiness while it grows out so it consistently looks amazing. The staff is also super friendly, welcoming and accommodating. Alexis and the staff helped me rebook a cut for later the same day when a home emergency had to pull me away from the chair mid-cut! I can’t say enough good things about Alexis and the salon. Services: Shampoo & conditioning, Blowouts, Haircut
Ali A rated Butterfly Studio Salon 5 stars
4 months ago
For over eight years, I’ve had the privilege of having my hair styled by Anderson, and every visit reaffirms my choice. Anderson is more than a hairstylist; he’s a true artist, whose talent in hairstyling is unmatched. His approach is both delicate and thorough, showing incredible attention to detail in every haircut and style. Every session with Anderson is a testament to his skill and dedication to his craft. Whether it’s a simple trim or a more sophisticated style, he consistently delivers outstanding results. One of the standout experiences with Anderson was when he styled my hair for my wedding. His ability to create a look that was both elegant and fitting for such a significant occasion was remarkable. He ensured that my hairstyle not only looked great but also resonated with my personal style and complemented the overall theme of the wedding. What impresses me the most is Anderson’s consistent quality and care over the years. His passion for hairstyling is evident in every cut, making each visit a unique and enjoyable experience. I highly recommend Anderson to anyone looking for a hairstylist who truly understands the art of hair. His exceptional skills, coupled with his professional and friendly demeanor, make for an unmatched hairstyling experience.

Frequently Asked Questions About Butterfly Studio Salon

Can I trust the hairstylists' expertise at Butterfly Studio Salon?

Many reviews indicate that Butterfly Studio Salon has a team of highly skilled and professional hairstylists who are praised for their exceptional work, with several stylists specifically mentioned for their long-term commitment and expertise in coloring and cutting.

Is the salon environment conducive to a luxury experience?

Customers often describe Butterfly Studio Salon as having an elegant and warm ambiance, and the staff as friendly and welcoming, contributing to a positive overall salon environment.

Have there been any concerns about the salon services?

While many reports are positive, some reviews mention dissatisfaction, specifically with coloring services not meeting expectations, potential overcharging, and experiences where customer concerns were not adequately addressed by management, impacting the customer's perception of value and attentiveness.

About Butterfly Studio Salon

Beauty Salons
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.