The overall company reputation of Butterfly Studio Salon is lauded by many patrons specifically for expert haircuts, color treatments, and overall customer service quality. Positive feedback frequently highlights individual stylists such as Dana, Faye, Anderson, and Alexis Chin, noting their exceptional skill, trusted expertise, and the ability to transform hair to the client's satisfaction. Several customers emphasize their long-term relationships with the salon, illustrating a high level of satisfaction and loyalty. The salon experience is often described as elegant and warm, and the staff is praised for being friendly and welcoming. Notably, there are instances of constructive criticism, including a mix-up with a requested hair coloring technique and criticisms that point to issues with salon management and cleanliness, which can deter potential customers and reflect negatively on the salon's reputation.

Butterfly Studio Salon Reviews
Rated 4.4 based on 124 Reviews
149 5th Ave 2nd floor, New York, NY 10010, United States
Beauty Salons