
Butterfly Studio Salon Reviews
Rated 4.4 based on 124 Reviews
Beauty Salons in New York
149 5th Ave 2nd floor, New York, NY 10010, United States
Published on
January 29, 2024
Last updated
July 10, 2025
The overall company reputation of Butterfly Studio Salon is lauded by many patrons specifically for expert haircuts, color treatments, and overall customer service quality. Positive feedback frequently highlights individual stylists such as Dana, Faye, Anderson, and Alexis Chin, noting their exceptional skill, trusted expertise, and the ability to transform hair to the client's satisfaction. Several customers emphasize their long-term relationships with the salon, illustrating a high level of satisfaction and loyalty. The salon experience is often described as elegant and warm, and the staff is praised for being friendly and welcoming. Notably, there are instances of constructive criticism, including a mix-up with a requested hair coloring technique and criticisms that point to issues with salon management and cleanliness, which can deter potential customers and reflect negatively on the salon's reputation.
Many reviews indicate that Butterfly Studio Salon has a team of highly skilled and professional hairstylists who are praised for their exceptional work, with several stylists specifically mentioned for their long-term commitment and expertise in coloring and cutting.
Customers often describe Butterfly Studio Salon as having an elegant and warm ambiance, and the staff as friendly and welcoming, contributing to a positive overall salon environment.
While many reports are positive, some reviews mention dissatisfaction, specifically with coloring services not meeting expectations, potential overcharging, and experiences where customer concerns were not adequately addressed by management, impacting the customer's perception of value and attentiveness.