Burberry Reviews
Rated 4.4 based on 1275 Reviews
Clothing Stores in London
121 Regent St., London W1B 4HT
Published on
January 9, 2024
Last updated
July 10, 2025
The overall company reputation of Burberry, as identified from recent reviews, reflects a brand characterized by high-quality products, exceptional customer service, and a luxury shopping experience. Customers consistently praise the aesthetic appeal of the stores, which are often noted for their historical significance and thoughtful integration of modernity. Staff at various locations receive commendations for their knowledgeable, friendly, and helpful nature, enhancing the luxury shopping experience. There appear to be recurring themes of personalized service, attention to detail, and a sense of exclusivity and prestige that are associated with the Burberry brand. However, it is important to note that criticisms have surfaced regarding Burberry's pricing and ethical considerations, such as its use of fur.
You can expect an upscale shopping experience that includes attentive and personalized customer service, a beautifully designed store showcasing a range of Burberry products, and an immersive brand history journey. The staff is typically very knowledgeable and the environment exudes luxury and exclusivity.
Many customers believe that the quality of Burberry products is excellent and justifies the premium pricing. Items like trench coats and scarfs are often highlighted as investment pieces that showcase the brand's dedication to quality.
Burberry has faced criticism for their use of fur in some of their products. While some see this as a deterrent, it is advisable for prospective customers to research Burberry's current practices regarding sustainability and ethical considerations as these policies may evolve over time.
Venerable British brand founded in 1856 known for its trench coats, cashmere scarves & iconic check.
