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Brickell Cosmetic Center Reviews

Rated 4.5 based on 301 Reviews

2730 SW 3rd Ave Ste 100, Miami, FL 33129, United States

Spas | Miami, FL

Published on
April 2, 2024
Last updated
April 2, 2024

Reviews Summary

Based on the latest reviews, Brickell Cosmetic Center (BCC) is generally perceived positively by its clientele, with particular praise for its staff’s professionalism and the effectiveness of its cosmetic treatments. Customers seem appreciative of the knowledgeable practitioners, such as Julie and Liz, and the warm reception at the front desk, often mentioning the supportive and accommodating nature of administrative staff. The center’s ability to schedule appointments promptly and provide follow-up calls is positively highlighted, thereby suggesting a high level of customer care. The facility's cleanliness and welcoming atmosphere, along with the clear communication provided by medical staff, are prominently noted. However, an isolated review indicates a serious lapse in service, where a treatment resulted in dissatisfaction and a lack of timely response and adequate resolution from the management has led to escalated complaints.
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What Customers Are Saying About Brickell Cosmetic Center?

Trustguide uses AI to extract key phrases from reviews about Brickell Cosmetic Center and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Brickell Cosmetic Center's customers had a positive experience.

Positive
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Brickell Cosmetic Center Ratings

5

As of Based on 301 revies as of Apr 02, 2024

Brickell Cosmetic Center Score

As of Based on 301 revies as of Apr 02, 2024

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Customer Reviews

As of Apr 02, 2024, 301 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Brickell Cosmetic Center's publicly available reviews View source

Paige Mcpartland rated Brickell Cosmetic Center 5 stars
a week ago
Julie was INCREDIBLE! She was so knowledgeable and patient with all my questions. I met Doctor Tassy a few days earlier and she was AWESOME too! The girls at the front desk are kind and supportive/on top of things and they even called me when there was a cancellation so I could get in sooner! I can’t wait to come back for my next treatment, I trust this place and I am recommending to my friends !
Fallon Fitzgerald rated Brickell Cosmetic Center 5 stars
3 months ago
I’m so pleased I found BCC. I come here for various beauty & wellness procedures and have had wonderful results for both Velashape and Emsculpt. Both Amanda and Liz are exceptional service providers, and the front desk assistants are always a pleasure to deal with. The facility is clean and welcoming. I continue to refer friends here!
Rosa Fernandez rated Brickell Cosmetic Center 5 stars
3 months ago
I have been going to Brickell Cosmetic Center for 10 years and I would never go anywhere else. Julie and her staff have always been warm, friendly and very professional. They know what you need and never try to upsell or provide a service that is not good for you. Love going there, I always feel at home

Frequently Asked Questions About Brickell Cosmetic Center

What kinds of services can I expect from Brickell Cosmetic Center?

Brickell Cosmetic Center offers a variety of beauty and wellness procedures, including Velashape, Emsculpt, Hydrafacial, laser hair removal, and laser vein removal. The center also provides detailed skin consultations with modern technologies like facial analyzer skin scans.

How does BCC ensure customer satisfaction after a procedure?

The staff at BCC is noted for being knowledgeable and supportive. They are reported to promptly schedule appointments, provide follow-up calls to check on clients post-procedure, and accommodate clients' schedules actively, indicating a strong commitment to customer satisfaction.

How does Brickell Cosmetic Center address issues if a customer is not satisfied with a treatment?

In most cases, BCC aims to promptly address any concerns and offers resolutions such as procedure adjustments. However, an isolated review suggests that there may be room for improvement in handling unsatisfactory outcomes more efficiently, particularly when it involves managing customer grievances and providing remedial action in a timely manner.

About Brickell Cosmetic Center

Spas
Brickell Cosmetic Center in Miami, FL is an aesthetics and wellness facility that offers a wide range of services, from noninvasive treatments to surgical procedures. Our talented team offer patients a one-of-a-kind experience that involves reaching their aesthetic goals while at the same time maintaining the health and wellness of their skin. Each of our providers pride themselves on helping our patients get and maintain radiant and healthy skin by using cutting-edge techniques and state-of-the-art technologies. Aesthetic services range from noninvasive injectables, like BOTOX, to laser skin resurfacing, nonsurgical cellulite reduction and skin tightening.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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