Brick Lane Bikes Reviews

The overall company reputation of Brick Lane Bikes appears to be very positive, according to recent customer reviews. Multiple themes emerge from the feedback, focusing on superb customer service, skillfulness, and friendliness of the staff. The staff's deep understanding and willingness to go above and beyond for customers, offering quick fixes, advisories, and tutorials, are consistently praised. The range and quality of bicycles, specifically single speed and fixed gear, appealed to several customers, as did the turnaround time for services which is highlighted as being exceptionally quick compared to competitors. The company's accommodation of urgent needs, even just before closing time, and the positive in-shop experience, including a laid-back atmosphere and non-pushy sales approach, contribute significantly to the customers' satisfaction. Lastly, the convenience of services, like the Cycle to Work scheme, and the response to unexpected issues, reinforces the shop's commitment to customer care.

Shop and workshop with bikes and cycling products, including vintage and custom-built models.