Brian Neilson Reviews
Rated 5 based on 213 Reviews
Physiotherapists in Phoenix
21043 N Cave Creek Rd A1, Phoenix, AZ 85024, United States
Published on
February 14, 2024
Last updated
July 10, 2025
Analyzing the recent customer reviews for Athletico Physical Therapy - Phoenix (Northwest Desert Ridge), the clinic exhibits a very positive overall reputation. The consistent acknowledgement of the staff's professional expertise and personalized care underlines a predominantly excellent customer experience. Multiple reviews praise particular staff members such as Brian, Jen, Justine, Julie, and Skye for their knowledge, professionalism, and the ability to plan effective treatments tailored to individual patients' conditions. Notably, the staff's efforts have led to significant improvements in patients' quality of life, including pain reduction and improved mobility. Furthermore, the reviewers frequently express gratitude, not only for the physical outcomes but also for the supportive and welcoming atmosphere cultivated by the team, signifying that patient care extends beyond medical treatment to include a nurturing interpersonal experience. There are repeated mentions of a commitment to help patients throughout their recovery process, suggesting a strong patient-centric approach.
Yes, according to customer testimonials, the clinic provides physical therapy for a broad range of conditions, including knee ligament strains, chronic lumbar pain, shoulder injuries, and post-surgical recovery for hip and knee replacements.
Patients report receiving individualized attention, with the staff being described as patient, compassionate, and willing to answer questions thoroughly. The team is also noted for tailoring personalized treatment plans and regularly checking in on patients' progress.
Many reviews indicate that patients receive not only effective in-clinic treatment but also are educated on exercises and preventative tips to use beyond their therapy. The emphasis is on restoring quality of life and equipping patients with tools for continued self-care.
Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation services to communities, employers and athletes in over 900 locations throughout 24 states and the District of Columbia. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services include physical and occupational/hand therapy, workers’ compensation, women’s health therapy, concussion management and athletic training.
