Brian Neilson

Brian Neilson Reviews Summary

Rated 5 Star based on 213 Reviews

Verified by
Overall Rating
Published on
February 14, 2024
Last updated
March 13, 2024

What do customers think about Brian Neilson?

Analyzing the recent customer reviews for Athletico Physical Therapy - Phoenix (Northwest Desert Ridge), the clinic exhibits a very positive overall reputation. The consistent acknowledgement of the staff's professional expertise and personalized care underlines a predominantly excellent customer experience. Multiple reviews praise particular staff members such as Brian, Jen, Justine, Julie, and Skye for their knowledge, professionalism, and the ability to plan effective treatments tailored to individual patients' conditions. Notably, the staff's efforts have led to significant improvements in patients' quality of life, including pain reduction and improved mobility. Furthermore, the reviewers frequently express gratitude, not only for the physical outcomes but also for the supportive and welcoming atmosphere cultivated by the team, signifying that patient care extends beyond medical treatment to include a nurturing interpersonal experience. There are repeated mentions of a commitment to help patients throughout their recovery process, suggesting a strong patient-centric approach.

Positive Feedback

Key positive aspects from the customer feedback at Athletico Physical Therapy - Phoenix (Northwest Desert Ridge) include commendations on professional expertise and the effectiveness of treatment plans. Patients have reported substantial improvements in reducing chronic pain, regaining mobility, and enhancing the ability to perform daily activities post-therapy. The staff is consistently described as knowledgeable, with their treatments being personalized for different cases – from ligament strains and shoulder injuries to back problems and post-surgical recovery. The therapeutic team, including therapists like Brian, Jen, Justine, and Julie, receives praise for their patience and for providing informative guidance on exercises. The positive impact of therapy extends into patients' personal lives, improving sleep and enabling them to engage in physical activities such as walking dogs and cycling. Customers also mention that the clinic offers free assessments and showcases an accommodating and friendly service, creating an environment that patients look forward to returning to, if necessary.

Concerns and Threads

Based on the reviews provided, there is an absence of overtly negative feedback. All reviews convey a highly satisfactory experience with the clinic's services, staff, and outcomes. However, without a trove of divergent reviews, it is challenging to highlight explicit areas for improvement or specific shortcomings of the clinic from the current dataset. Potential patrons might consider the uniform positivity of these reviews, keeping in mind that a broader spectrum of experiences could exist beyond the ones presented here, and thus could consider seeking additional sources to form a fully comprehensive view of the clinic's service quality.

Frequently asked questions about Brian Neilson

Does Athletico Physical Therapy offer services for a variety of conditions?

Yes, according to customer testimonials, the clinic provides physical therapy for a broad range of conditions, including knee ligament strains, chronic lumbar pain, shoulder injuries, and post-surgical recovery for hip and knee replacements.

What can I expect in terms of staff interaction during my treatment?

Patients report receiving individualized attention, with the staff being described as patient, compassionate, and willing to answer questions thoroughly. The team is also noted for tailoring personalized treatment plans and regularly checking in on patients' progress.

Is there any follow-up support or guidance provided after the therapy sessions?

Many reviews indicate that patients receive not only effective in-clinic treatment but also are educated on exercises and preventative tips to use beyond their therapy. The emphasis is on restoring quality of life and equipping patients with tools for continued self-care.

What are customers saying about Brian Neilson

Brian Neilson
Nilesh Joshi
4 months ago
I recently had the pleasure of working with Brian - Clinical Manager and physical therapist at Athletico Physical Therapy for a knee ligament strain. I am extremely grateful for his expertise and guidance. Brian was not only knowledgeable but also compassionate and understanding. He took the time to diagnose my condition in detail and answered all of my questions patiently. They tailored a personalized treatment plan that helped me regain strength and mobility in my knee. What impressed me the most was their commitment to helping patients and offer a free assessment. I highly recommend Athletico Physical Therapy for their expertise, professionalism, and genuine care.
Brian Neilson
Brenda Gillham
3 months ago
I have chronic pain in my lumbar area, and have had it for over 20 years. I was at a point that I was basically throwing my right leg in front of my body in order to walk due to the pain. 8 sessions with Brian and Jen at Athletico and my pain is greatly reduced, and I can walk like normal. I'm able to take my large dogs for a walk everyday, even ride my bicycle. My sleep has drastically improved since I'm not in so much pain. They were both very informative, patient and knew exactly what exercises I needed to stretch my back muscles and regain some core strength. I'm very thankful to them both. Great place and great people!
Brian Neilson
Hee Young Baek
3 weeks ago
I highly recommend this place if you need a physical therapy. Brian and John are very professional and knowledgeable. They showed me proper exercises and gave some useful tips to save my back at work. My back is much better now. Keep up the good work!
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About Brian Neilson


Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation services to communities, employers and athletes in over 900 locations throughout 24 states and the District of Columbia. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services include physical and occupational/hand therapy, workers’ compensation, women’s health therapy, concussion management and athletic training.