Eric Santiago

Eric Santiago Reviews Summary

Rated 5 Star based on 156 Reviews

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Overall Rating
5
/5
156
reviews
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Published on
February 12, 2024
Last updated
March 13, 2024

What do customers think about Eric Santiago?

Trinity Physical Therapy is consistently praised for its outstanding service and the quality care it provides. Customers highlight the professionalism, knowledge, and empathy of the staff, emphasizing personalized and innovative treatment plans. A trend from the reviews indicates a high level of patient satisfaction due to the tailored care and effective outcomes witnessed, such as improved mobility, accelerated recovery from surgeries, and overall pain reduction. The therapists are commended for their detailed approaches and dedication to patient well-being. Trinity's clean facility, friendly environment, and efficient handling of insurance processes also contribute positively to its reputation. The team's ability to create strong rapport with patients, together with their attentiveness and holistic treatment approaches, are recurring themes that underline the collective positive customer experience at the clinic.

Positive Feedback

Trinity Physical Therapy garners high praise for its professional and capable team that extends care beyond physical therapy sessions. The staff's knowledge and the detail-oriented treatment plans are mentioned as key reasons for improved patient outcomes. Customers report swift and significant progress in recovery, attributing it to the clinic's attentive care. The positive clinical environment created by friendly and compassionate staff as well as the clinic's cleanliness further enhances the customer experience. Patient testimonials cite the sense of a supportive community and tailored stretches and exercises for home practice as additional benefits. Many consumers are willing to recommend Trinity without hesitation, mentioning the team's continuous pursuit of innovation and learning to deliver the best possible service.

Concerns and Threads

Despite the overwhelming positivity in the reviews, no specific negative experiences or trends are cited by the customers. The feedback does not suggest any recurring issues or dissatisfaction with the services provided at Trinity Physical Therapy. The absence of negative commentary may indicate either a uniformly positive customer experience or a lack of critical feedback within the gathered reviews.

Frequently asked questions about Eric Santiago

What types of conditions does Trinity Physical Therapy specialize in treating?

Trinity Physical Therapy specializes in treating a wide range of conditions that affect mobility and cause pain. Reviews mention successful treatment outcomes following shoulder and knee surgeries, ankle injuries, and chronic pain. The therapy plans are comprehensive, addressing various physical conditions.

Does Trinity Physical Therapy offer personalized treatment plans?

Yes, personalized treatment is a cornerstone of Trinity Physical Therapy's approach, with many reviewers noting custom-tailored plans and individual attention as key elements of their rehabilitation process.

How do the staff at Trinity Physical Therapy handle insurance and administrative processes?

The administrative staff at Trinity Physical Therapy, such as Katherine, also referenced as 'Red Bird,' has been commended for making insurance processes and evaluations seamless. The clinic is described as military and veteran friendly, indicating they are experienced with a variety of insurance providers.

What are customers saying about Eric Santiago

Eric Santiago
Matt Heathcoat
5-Star
a month ago
I was referred here by a coworker. I'm so glad I took him up on it! Eric and the whole team here are phenomenal!! Don't just go anywhere, go here! After shoulder surgery I came here in some pretty good pain. They had a very detailed, progressive plan. After just 6 weeks, I have most of my mobility back with very little pain. I worked with several of the therapists, they all gave me great care. Thank you Trunity team!!!
Eric Santiago
Abner Lopez
5-Star
4 months ago
If you are reading the reviews to see if you should go to this clinic for physical therapy, the answer is yes. Without hesitation I can say this is the best clinic in Houston, period. I had an outstanding experience at Trinity Physical Therapy. Eric, the owner, is incredibly knowledgeable and genuinely cares about each patient's well-being. I will not mention the other team members by name to protect them, but the team takes the time to listen and understand your specific issues, offering tailored solutions. They employ various methods to ensure the best results for your body. Moreover, their respectful and knowledgeable staff excel in all areas. I wholeheartedly recommend this place without hesitation.
Eric Santiago
Fit Is Freedom
5-Star
2 weeks ago
Brilliant! I found Trinity from a google search and have to add to all the 5 star accolades. I came away from my appointment knowing exactly what is going on with my knee, a plan to heal and relief. I can't recommend Trinity PT enough!! Thank you Eric and crew, sending all my friends here :).
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About Eric Santiago

Physiotherapists

Trinity Physical Therapy is a privately owned orthopedic outpatient clinic. Here you will experience our leading edge and customized treatments designed to give you the maximum results in as little time possible. Don’t settle for anything less than you deserve!Education is key! During your free consultation we will go in depth about your condition so you can make the best choice regarding your care. ​​​​​​​Often, many patients report being more informed about their injury than ever before.

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