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Bonnypack Reviews

Rated 3.9 based on 266 Reviews

Malls & Marketplaces in Glasgow

26 West St, Kinning Park, Glasgow G5 8LP

Published on
August 27, 2025
Last updated
August 27, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Bonnypack's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Bonnypack?

great selection in products available

staff are very helpful and polite

impressed with the efficiency and care

brilliant service and very friendly staff

excellent service

brilliantly packed…..The soup bowls are amazing

quality of the canvas I received

great price received very well packed

Excellent product and service

level of service is top notch

Trustguide extracts key phrases from reviews about Bonnypack and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 27, 2025, 266 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Bonnypack's publicly available reviews View source

Gaynor Hynd-Hill rated Bonnypack 5 stars
3 months ago
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Had my first visit on Monday. Great selection in products available covering a multitude of areas (toys, homeware, gardening, stationery, lighting etc) all at very competitive prices. Being a cash and carry prices are exclusive of VAT . There are sale items available in various sections. The staff are very helpful and polite. There is a carpark which has a food van at the entrance. A great variety of food options available at very reasonable prices. This place is well worth a visit and I would certainly recommend it.
Rana Salem rated Bonnypack 5 stars
a year ago
Ordered online a mug and bowl set, arrived as two bowls. I emailed them to notify them and I have a replacement mug sent straight away with no extra cost. Really impressed with the efficiency and care. All items are of high quality.
Z. AMBALA RESTAURANT (AMBALA RESTAURANT GLASGOW) rated Bonnypack 5 stars
a year ago
One of the best cash and carry in Glasgow, brilliant service and very friendly staff

Reviews Summary

Customer reviews for Bonnypack Cash & Carry in Glasgow reflect a predominantly positive sentiment, with repeat praise for its helpful staff, competitive pricing, and robust product selection across categories such as toys, homeware, and gardening. Shoppers consistently highlight the efficiency of the order process and seamless delivery experiences, although occasional slower shipping is mentioned. Some criticisms center on unwelcoming attitudes from warehouse owners and concerns about strict store policies for customers, alongside minor issues like packaging and receipt clarity.

The most frequently cited strengths include attentive and professional customer service—both in-person and online—swift resolution of order mistakes, and high standards for packaging and product quality. Customers appreciate value for money, the broad selection only paralleled by a few competitors, and the additional food options at the onsite car park. Issues, when they arise, are mostly resolved quickly without dispute, fostering loyalty and recommendations.

Overall, Bonnypack is viewed as a reputable and affordable cash and carry destination in Glasgow. The business earns trust through consistently responsive service, strong communication regarding delivery, and repeat business from first-time buyers who signal their intention to return. Although there are isolated negative experiences, these are relatively minor compared to the volume of positive feedback reported in the region.
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Frequently Asked Questions About Bonnypack

What types of products can I find at Bonnypack Cash & Carry?

Customers will find a wide selection including toys, homeware, gardening supplies, stationery, lighting, and gift items. The store is known for covering many product categories at competitive wholesale prices, appealing to both retail and bulk buyers.

How does Bonnypack handle order or delivery mistakes?

When customers receive incorrect items, Bonnypack quickly arranges for replacements with no extra charge. Communication with customer service is noted as prompt, professional, and solution-focused, leading to efficient resolution of issues.

Are there any specific store policies visitors should know?

Shoppers are not allowed to bring personal bags into the warehouse. Receipts may lack detailed itemization, and prices are listed exclusive of VAT. Staff are generally helpful, though some reviewers mention strict or watchful owner behavior.

About Bonnypack

Malls & Marketplaces
Bonnypack is a cash and carry wholesaler based in Glasgow that offers a wide variety of products including toys, homeware, gardening supplies, stationery, lighting, and gift items. The company serves both walk-in and online customers, providing retail and wholesale options at competitive prices, with VAT added at checkout.

Bonnypack operates through an in-person warehouse location featuring multiple product sections and a car park, as well as a digital storefront for online orders. The business manages its own sales, order fulfillment, and customer service, and utilizes attentive packing and regular delivery updates to ensure efficient order handling.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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