AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Belle-Lingerie logo

Belle-Lingerie Reviews

Rated 4.6 based on 138 Reviews

Chain Bar Rd, Cleckheaton BD19 3QW

Clothing Stores Cleckheaton

Published on
August 16, 2025
Last updated
August 16, 2025

Reviews Summary

Customer feedback for Belle Lingerie is mixed, with sentiments ranging from high satisfaction regarding product variety and efficient delivery to strong criticism about customer service and issue resolution. While multiple reviewers express concern over unresponsive or unhelpful support, others refer to delays with refunds or accusations of problematic review management, underscoring inconsistencies in customer care.

Frequent themes in the reviews include praise for Belle Lingerie’s extensive range of sizes and brands, as well as competitive pricing and quick, reliable shipping to international destinations such as Spain. Conversely, several customers highlight challenges with returns, refund processes, and unsatisfactory communications with support staff. There are also reports of shipping charges not being reimbursed and difficulties related to customs fees.

Overall, Belle Lingerie’s reputation as a lingerie retailer is divided. Positive experiences center on product availability and prompt dispatch, particularly for less common sizes. However, concerns about customer service responsiveness affect trust, especially for international buyers. The pattern of repeat business and some long-term satisfied customers suggest the company serves certain customer needs well.
Read more

What Customers Are Saying About Belle-Lingerie?

everything arrives quickly and in great condition

Customer service is fab

excellent value

The range & choice is superb

serious savings to be made

purchased 4 so far and am very pleased

always received excellent levels of customer service

varied range of items at different prices

Great experience with this company

great service and good prices

Trustguide extracts key phrases from reviews about Belle-Lingerie and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Belle-Lingerie's customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

Belle-Lingerie Ratings

2

As of Based on 138 revies as of Aug 16, 2025

Belle-Lingerie Score

40%

As of Based on 138 revies as of Aug 16, 2025

Got a busrning question about Belle-Lingerie?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 16, 2025, 138 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Belle-Lingerie's publicly available reviews View source

Amy Christine rated Belle-Lingerie 1 stars
a month ago
. I would highly discourage buying from this company! Their customer service is atrocious. I purchased a bra on June 7th, it started tracking by the 9th, it reached customs and there was some problem with the label so it was being sent back to the company on the 12th. it is now the 10th of July and I have received a item or a refund. I have contacted the company several times and I have been told that even though it was their error they have to wait until they receive the item to refund me. So here it’s been almost 30days and nothing, no refund and no item. Beware they also have an eBay account
Genevieve Ross rated Belle-Lingerie 1 stars
a month ago
Following terrible service from this company I left an accurate review on Trustpilot which they repeatedly tried to get removed for defamation, even though it was 100% true and Trustpilot confirmed this, twice! They are bullies and you can’t trust that any of their positive reviews are true or that negative reviews have not been removed. I would advise against shopping with them under any circumstances. I can see that they normally respond unpleasantly to negative reviews, accusing reviewers of lying when they can’t get reviews removed and in my case they publicly accused me of trying access another customers account because they couldn’t recognise their own invoice number, which was very bizarre, who would do that?! Very strange customer service, seems like the managers could do with some training!
Isabelle Boulanger rated Belle-Lingerie 2 stars
a month ago
I've ordered a couple of times over many years and I never had problems untill this time. I'm changing my review from a five stars to a two. They've changed their carrier recently. I'm in Canada and when I've ordered, there was no indication anywhere on their website that I could pay duty fees. I never would've ordered if I knew that. So I had to pay 47$CAD in duty fees. The shipping was already 23$ so I didn't pay. The package was returned to them and the only refunded me my order, not the shipping cost. It's their fault they didn't advise for possible duty fees, they have to take the 23$ loss, not me. They told me there's no way they can refund me but if it was my company, I would have find a way and take responsibility for my mistake. I'm really disappointed.

Frequently Asked Questions About Belle-Lingerie

What is Belle Lingerie’s approach to delivery and returns?

Belle Lingerie offers free delivery and returns for many orders, and customers note prompt shipping, even to international addresses. However, some customers report that shipping fees may not be refundable if orders are returned, so it is best to check their terms before purchase.

Are uncommon or specialty sizes available at Belle Lingerie?

Yes, Belle Lingerie stocks an extensive range of styles and sizes, including sizes and brands that are often unavailable from mainstream retailers. Multiple customers note a good selection for less common sizes.

How does Belle Lingerie handle customs duties for international orders?

Some international customers have encountered unexpected customs duties not indicated at checkout. International buyers should inquire about potential additional charges and customs processes before ordering.

About Belle-Lingerie

Clothing Stores
Belle Lingerie is a retailer specializing in lingerie products, including bras and underwear in a wide range of sizes and brands. The company caters to both domestic and international customers, primarily through an online store model, providing access to products not always available from high street retailers.

Orders are placed online, with options for free delivery and returns depending on the location and promotional offers. Belle Lingerie manages order processing, shipping, and customer support in-house, handling logistics such as international shipping and addressing returns or exchanges as part of its operational workflow.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
14543984900993056205

How was your experience with Belle-Lingerie?

People also checked

TruClothing.com logo
TruClothing.com

Rated 5 stars

Designerwear logo
Designerwear

Rated 1 stars

EQVVS logo
EQVVS

Rated 5 stars

Wolf & Badger logo
Wolf & Badger

Rated 1 stars

Avenue 85 logo
Avenue 85

Rated 1 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.