Read Belle-Lingerie 138 Reviews Summary 2025

Amy Christine rated Belle-Lingerie 1 stars

a month ago

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. I would highly discourage buying from this company! Their customer service is atrocious. I purchased a bra on June 7th, it started tracking by the 9th, it reached customs and there was some problem with the label so it was being sent back to the company on the 12th. it is now the 10th of July and I have received a item or a refund. I have contacted the company several times and I have been told that even though it was their error they have to wait until they receive the item to refund me. So here it’s been almost 30days and nothing, no refund and no item. Beware they also have an eBay account

Genevieve Ross rated Belle-Lingerie 1 stars

a month ago

Following terrible service from this company I left an accurate review on Trustpilot which they repeatedly tried to get removed for defamation, even though it was 100% true and Trustpilot confirmed this, twice! They are bullies and you can’t trust that any of their positive reviews are true or that negative reviews have not been removed. I would advise against shopping with them under any circumstances. I can see that they normally respond unpleasantly to negative reviews, accusing reviewers of lying when they can’t get reviews removed and in my case they publicly accused me of trying access another customers account because they couldn’t recognise their own invoice number, which was very bizarre, who would do that?! Very strange customer service, seems like the managers could do with some training!

Isabelle Boulanger rated Belle-Lingerie 2 stars

a month ago

I've ordered a couple of times over many years and I never had problems untill this time. I'm changing my review from a five stars to a two. They've changed their carrier recently. I'm in Canada and when I've ordered, there was no indication anywhere on their website that I could pay duty fees. I never would've ordered if I knew that. So I had to pay 47$CAD in duty fees. The shipping was already 23$ so I didn't pay. The package was returned to them and the only refunded me my order, not the shipping cost. It's their fault they didn't advise for possible duty fees, they have to take the 23$ loss, not me. They told me there's no way they can refund me but if it was my company, I would have find a way and take responsibility for my mistake. I'm really disappointed.