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Bella Spa
Bella Spa

Bella Spa Reviews Summary

Spas | Manchester

What do customers say about Bella Spa?

As of Apr 14, 2024, 1998 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 14, 2024
Last updated
April 14, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
1998
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Bella Spa's customer reviews analysis

Bella Spa has cultivated a very positive reputation, as evidenced by recent customer testimonials. Their patrons consistently laud the warmth, professionalism, and friendliness of the staff. The technicians, especially mentioned by name as Mia and Lucy, are praised for their artistic capabilities and meticulous attention to detail, particularly when rendering customized nail designs like the Bratz theme or the green chrome design. The environment of the spa is repeatedly described as clean and welcoming, and the services, such as BIAB manicures, spa pedicures, and builder gel infills, are touted as high-quality and reasonably priced. Customer satisfaction shines through with notes of enthusiasm about the results of the services, the variety in color choices, and the willingness of the staff to accommodate special requests. The overall sentiment indicates a trend of recurring clientele and recommendations to others, which is a strong determinant of standing in the beauty service industry.

Positive Feedback

Key positive aspects derived from customer feedback center on several core strengths of Bella Spa. The customer service is outstanding, with a consistent mention of a warm welcome and the staff's attentiveness. Professionalism is another pillar of Bella Spa's positive image; customers report that their wishes are executed with proficiency and care. There's also an emphasis on the staff's ability to tailor services to individual preferences, ensuring a personal and satisfying experience, whether it's matching a theme idea without a picture or accommodating nail strength concerns. Cleanliness of the environment further enhances the customer experience, creating a comfortable setting for relaxation and beauty treatments. The value for money is also highlighted by the patrons, who find the pricing reasonable for the quality of services received. These factors combine to underpin a strong positive perception of Bella Spa and its ability to provide a high-caliber customer experience.

Concerns and Threads

Though overwhelmingly positive, the reviews for Bella Spa provide scarce insight into any negative aspects. The absence of explicitly negative feedback suggests that any potential areas for improvement might be minor or infrequent. With the provided data, it is challenging to identify a theme of dissatisfaction among patrons. Nevertheless, it is important for Bella Spa to maintain vigilance in ensuring their services remain consistent to avoid future negative critiques that may not have surfaced at the time of the reviews analyzed.

Frequently asked questions about Bella Spa

Does Bella Spa accommodate custom nail design requests?

Yes, Bella Spa prides itself in accommodating custom nail design requests. Customers have reported high satisfaction with tailor-made designs, like the Bratz themed nails.

What types of nail services does Bella Spa offer?

Bella Spa offers a variety of nail services including BIAB manicure, spa pedicure, normal mani & pedi with gel, nail extensions, French tips, builder gel infills, and acrylic nails.

Is Bella Spa considered reasonably priced?

Customers generally find Bella Spa's pricing reasonable for the quality of service provided. Reviews mention satisfaction with the cost for treatments received.

Recent customer reviews and testimonials for Bella Spa

Bella Spa
Sarah Sorrentino
5-Star
2 weeks ago
I received such a warm and friendly welcome at Bella Spa, staff are all absolutely lovely as well as super professional. I had a top BIAB manicure in lime green and a spa pedicure. Decently priced. Will absolutely be returning in future!
Bella Spa
jana eihab
5-Star
4 days ago
Did my nails today for the first time at Bella Spa! I’ve asked for a normal mani & pedi with gel on both hands and feet. I already have weak and short nails so i’ve asked to keep the length and Mia has done a beautiful job! Would definitely recommend! Staff are lovely and environment is very clean.
Bella Spa
Bob Davies
5-Star
a week ago
I came into the salon without a picture and just had ideas of the theme I was going for. Lucy the nail artist was so friendly and helpful she managed to create Bratz themed nails which I am in love with. I will definitely return next time I’m in Manchester!
Read all reviews

About Bella Spa

Spas
We are a family-run nail and beauty salon where health and beauty are of paramount importance to us. We take pride in caring for your natural nails and defining your natural beauty. Our approach is friendly, listening and empowering clients to make informed choice of your treatment. Clients will be made to feel welcome and pampered by our friendly and professional customer - oriented approach. We aim to provide our valued customers with quality services in a relaxing ambience.
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