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Bella+Duke - Raw Cat + Dog Food logo

Bella+Duke - Raw Cat + Dog Food Reviews

Rated 4.2 based on 678 Reviews

Arrol House, Parklife, Viking Way, Rosyth, Dunfermline KY11 2UT

Uncategorized Dunfermline

Published on
August 3, 2025
Last updated
August 3, 2025

Reviews Summary

Customer feedback for Bella and Duke pet food is overwhelmingly positive, especially regarding improvements in pet health and the high standard of customer service. Reviewers consistently note that their pets enjoy the food and benefit from better digestion, fur, and general wellbeing. Many mention the ease of arranging orders and the responsiveness of staff. There are occasional criticisms—most notably about the cost relative to supermarket options and one instance of product quality and packaging disappointment—but these are rare compared to the positive comments.

The most frequently highlighted themes include noticeable boosts in pet health after switching to Bella and Duke, reliable and efficient customer support, and thoughtful gestures such as birthday treats and sympathy cards for bereaved customers. Several reviews also mention the convenience of adjusting orders and the company’s attention to environmental packaging. Some reviewers find the product more expensive, but this is balanced by perceived value and health benefits.

Overall, Bella and Duke is regarded as a reputable provider of raw pet food with a strong emphasis on customer support and pet wellbeing in the UK. The consistency in both service and product quality, together with personal touches, reinforces their positive standing among pet owners seeking a premium nutrition option.
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What Customers Are Saying About Bella+Duke - Raw Cat + Dog Food?

second to none

scratching reduced within a few weeks

customer service is great

doing so great ever since

cats love it

one happy pooch

remarkable improvement in my cat's fur

her bowl is clean after each meal

their service has always been good

Trustguide extracts key phrases from reviews about Bella+Duke - Raw Cat + Dog Food and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Bella+Duke - Raw Cat + Dog Food's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Bella+Duke - Raw Cat + Dog Food Ratings

5

As of Based on 678 revies as of Aug 03, 2025

Bella+Duke - Raw Cat + Dog Food Score

80%

As of Based on 678 revies as of Aug 03, 2025

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Customer Reviews

As of Aug 03, 2025, 678 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Bella+Duke - Raw Cat + Dog Food's publicly available reviews View source

Tony Waring rated Bella+Duke - Raw Cat + Dog Food 5 stars
4 months ago
We have been using Bella and Duke for a while. Both of our dogs, who have now sadly passed away, loved this food. We found it so much better than alternatives in terms of nutritional value and quality. Their customer service is also second to none. Highly recommend.
Océane Bidault rated Bella+Duke - Raw Cat + Dog Food 5 stars
4 weeks ago
I've been using Bella and Duke for over a year now and they deserve the best rating. First of all, we had to go to raw food because our dog has sensitive skin and her scratching reduced within a few weeks of using Bella and Duke. Their customer service is great, you get to talk to actual people. They are conscious of the environment with their packaging. It's easy to change delivery date or the food quantity through the portal. Today I decided to finally give a rating after they sent my dog free treats for her birthday, how adorable! This is the kind of gesture that makes you want to give back with recommendations and more spending on their website 😊
Cerys Middleton rated Bella+Duke - Raw Cat + Dog Food 5 stars
4 weeks ago
I have been with Bella and Duke for a while now. Their customer service and food quality is amazing. I can’t complain at all. This month is my pooches birthday and even received an amazing giant gift! I would recommend this company to anyone.

Frequently Asked Questions About Bella+Duke - Raw Cat + Dog Food

How easy is it to manage and update my Bella and Duke subscription?

You can easily change delivery dates, food quantities, and reorder frequency online or via phone. Multiple reviewers found the portal user-friendly and customer service helpful for managing subscription changes.

What if my pet is hesitant to try raw food or has specific health issues?

Several reviews describe positive experiences transitioning picky or sensitive pets to Bella and Duke food, noting visible improvements in digestion, skin, and enthusiasm for meals. Some patience may be needed during the initial adjustment period.

Is Bella and Duke more expensive than supermarket pet food?

Some reviewers note that Bella and Duke is pricier than typical supermarket options, reflecting its specialized raw nutrition focus. Customers weigh this cost against reductions in food waste and observed health benefits for their pets.

About Bella+Duke - Raw Cat + Dog Food

Uncategorized
Bella and Duke provides raw pet food products specifically formulated for dogs and cats, offering a subscription-based delivery service. The company focuses on nutrition, designing balanced meals tailored to support pet health and meet a range of dietary needs through direct-to-door shipments.

Bella and Duke operates on a recurring order model, allowing customers to easily adjust meal plans and delivery frequency online or by phone. Packaging is eco-conscious, and the company offers responsive customer service for delivery changes, questions, and support, including occasional personalized touches for customers and their pets.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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