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Bartesian Inc. Reviews

Rated 3.4 based on 12 Reviews

452 N Sangamon St, Chicago, IL 60642, United States

Uncategorized Chicago

Published on
July 22, 2025
Last updated
July 22, 2025

Reviews Summary

The overall sentiment in customer reviews for Bartesian is mixed, reflecting both enthusiastic appreciation and pronounced frustrations. Positive feedback often centers on the cocktail machine's effectiveness and the enjoyment it brings to in-home entertaining. Many reviewers highlight their satisfaction with the flavor variety and the convenience Bartesian provides for parties and gatherings. However, recurring criticisms appear regarding machine reliability and customer service, with several users experiencing persistent malfunctions, difficulty getting support, and challenges around delivery or replacement of products.

Common themes include praise for the drink quality, ease of use, and the bar-like experience at home. On the downside, repeated complaints concern breakdowns, lack of responsive customer support, and logistical hitches such as delayed shipments or unfulfilled orders. Some customers also note the financial implications of owning a machine that stops working, especially after purchasing additional drink pods.

Overall, Bartesian is regarded as a potentially rewarding purchase for those seeking an automated cocktail experience for their homes, with notable enjoyment cited in social settings. Still, consumers should be aware of possible product reliability concerns and service-related inconsistencies that have surfaced across various user experiences.
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What Customers Are Saying About Bartesian Inc.?

it limits wasting drinks

A Must Have

so easy, but yet soooo powerful

We absolutely love ours

The customer service is almost as great as the drinks

never go back to bar nights again

Truly fantastic!

I absolutely love my bartesian

Customer service is amazing

Love it.

Trustguide extracts key phrases from reviews about Bartesian Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Bartesian Inc.'s customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

Bartesian Inc. Ratings

5

As of Based on 12 revies as of Jul 22, 2025

Bartesian Inc. Score

40%

As of Based on 12 revies as of Jul 22, 2025

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Customer Reviews

As of Jul 22, 2025, 12 customers have reviewed this business and rated it 3.4 Star out of 5. Trustguide conducted an in-depth analysis of Bartesian Inc.'s publicly available reviews View source

Dr. Tanesha Hunter rated Bartesian Inc. 1 stars
2 months ago
I LOVE my Bartesian…..until it stopped working. It took me forever to get it because it was out of stock. I finally got it. I stocked up on pods. I used it without incident. Love the cocktails it made. The different flavors were great. Entertaining was great. And then it stopped working. When I looked up the issue, it’s a known issue. And the company wants you to troubleshoot it. So now I have hundreds of dollars worth of pods that have expired because my Bartesian hasn’t worked. The company is not doing anything for me. And they are not going to replace my pods or reimburse me the money. So I have a machine that doesn’t work. I’m expected to troubleshoot it. And they’re not replacing my pods. Awesome! What a standup company!
Dirk Ebener rated Bartesian Inc. 5 stars
4 months ago
We purchased our Bartesian about three years ago. It is a great way to enjoy a perfectly mixed cocktail. We usually enjoy Old Fashioned, Hurricane, Whisky Sour, Mai Thai, and several other cocktails. It has been a frequently used at our party and dinner invites from day one. We enjoy that it limits wasting drinks that our friends and guests start, don’t like, and we pour them out.
Pamala Warren rated Bartesian Inc. 5 stars
4 months ago
A Must Have The real life bar experience in the comfort of your home. The machine is a beast at making drinks. So easy, but yet soooo powerful in taste. A win we all desire!!! We absolutely love ours. Our friends & family hrad straight to it as soon as they arrive!!!

Frequently Asked Questions About Bartesian Inc.

How reliable is the Bartesian machine over time?

Customers have reported that while the Bartesian machine functions well initially, some units experience operational issues such as clogging or failure to make drinks after extended use. Reliability may vary, and support for troubleshooting is provided, but not all reported issues are quickly resolved.

What should I expect from Bartesian customer service if something goes wrong?

Feedback indicates that customer service experiences vary. Some customers praise helpful support, while others report challenges in reaching support staff or obtaining prompt resolutions for technical or delivery problems.

What is the usual wait time for receiving a Bartesian order?

Delivery times can range from the originally promised 7–10 business days to longer, especially when products are out of stock. There have been instances where drink pods arrive before the machine, sometimes resulting in extended wait periods for all necessary components.

About Bartesian Inc.

Uncategorized
Bartesian produces automated cocktail machines designed for in-home use. The company offers a range of machines and proprietary drink pods that allow users to quickly prepare a variety of mixed cocktails without the complexity of traditional bartending. Products are purchased online or through retail channels and require specific pods for operation.

The company operates through direct-to-consumer sales and partner distributors, providing customer support for machine troubleshooting and maintenance. Bartesian’s workflow involves delivering hardware and consumable pods separately, with users responsible for setup, cleaning, and regular maintenance. Support may include troubleshooting guidance but may not always guarantee product or consumable replacement.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.