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Ban Di Bul Korean Restaurant
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Ban Di Bul Korean Restaurant Reviews

Rated 3.6 based on 481 Reviews

55 Bold St, Liverpool L1 4EU

Bbq Restaurants | Liverpool

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Published on
March 6, 2024
Last updated
March 13, 2024
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Reviews Summary

Ban Di Bul Korean Restaurant appears to hold a mixed reputation according to recent reviews. Patrons generally seem satisfied with the authenticity and taste of the food, noting dishes such as the kimchi fried rice, BBQ meats, and ribs as highlights. However, the establishment's customer service is a pervasive issue. Several customers reported rude or inattentive staff, difficulties with reservations, and a lack of assistance, particularly for first-timers unfamiliar with Korean BBQ. Moreover, concerns surrounding food safety have been raised due to incidents like finding a metal strand in a dish. Language barriers between staff and customers are occasionally mentioned, although some say that the staff try their best. The atmosphere of the restaurant fluctuates, with some finding it lively and perfect for celebrations, while others find it lacking. Pricing emerges as another factor, with some guests feeling that the cost is justified by the quality, while others deem it overpriced for the experience provided.

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What Customers Are Saying About Ban Di Bul Korean Restaurant?

Trustguide uses AI to extract key phrases from reviews about Ban Di Bul Korean Restaurant and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ban Di Bul Korean Restaurant's customers had a positive experience.

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Neutral
Negative

Ban Di Bul Korean Restaurant Ratings

1

As of Based on 481 revies as of Mar 06, 2024

Ban Di Bul Korean Restaurant Score

As of Based on 481 revies as of Mar 06, 2024

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Customer Reviews

As of Mar 13, 2024, 481 customers have reviewed this business and rated it 3.6 Star out of 5. Trustguide conducted an in-depth analysis of Ban Di Bul Korean Restaurant's publicly available reviews View source

Lisa Wuxf rated Ban Di Bul Korean Restaurant 1 stars
5 months ago
If there is a minus star I would choose it as review of my experience. I have passed the restaurant a few times until I decided to try with my friend although we were aware of the review which was only 3.5 stars on google. We thought maybe it’s not that bad or we would be lucky. The food taste was not bad, but the service was not good at all. Especially one of the waitress, she was very rude. The worst part was i felt a sharp pain in my throat when I was chewing a meat in the middle of the dinner. I managed to take it out and found it was a metal strand which was like a part of a metallic scrubbing brush. As the picture attached here shown. We were told there was no manager neither the owner was available. We still paid with 20% discount after I asked for any discounts for this kind of situation. Probably we shouldn’t have paid. Anyone, whoever still want to eat there, be careful and watch out the food.
Jeruel Camat rated Ban Di Bul Korean Restaurant 1 stars
3 months ago
Absolutely authentic - the lack of service is made up by the quality of the food. The kimchi fried rice was top tier, and the BBQ meats were lightly seasoned to bring out the natural taste of these meats. The price is justified by location and quality - would definitely recommend!
chris J rated Ban Di Bul Korean Restaurant 1 stars
3 months ago
Such a shame food was good but let down badly by service. Booked online and received an email confirming reservation. When we arrived they didnt know we were coming. Had to move tables just before food arrived. Had to ask to order. For anyone with food alergies dont bother. They do not cater for even basic gluten free or celiac needs, waitress response was a very easy no. Half way through meal asked for two more cokes and a lemonade. Had to ask three times and even pointed to glasses. Received one pint of lager???? This is what happens when you add on a compulsory service charge, staff are going to get tip regardless if they provide a good service or not. Very sad for a place with so much potential.

Frequently Asked Questions About Ban Di Bul Korean Restaurant

Does Ban Di Bul Korean Restaurant cater to special dietary needs, like gluten-free options?

Based on customer feedback, Ban Di Bul Korean Restaurant may not cater to special dietary needs such as gluten-free or celiac diets. Customers with food allergies or specific requirements should contact the restaurant in advance to inquire about available options.

Is the staff at Ban Di Bul Korean Restaurant helpful for those unfamiliar with Korean BBQ?

There are mixed reviews regarding the staff's helpfulness, particularly for customers new to Korean BBQ. Some diners reported not receiving adequate guidance, while others did not mention such issues. New patrons may need to proactively seek assistance from staff for a proper BBQ experience.

Are the prices at Ban Di Bul Korean Restaurant considered reasonable for the food and experience offered?

Opinions on the restaurant's pricing vary. Some customers feel the price is justified by the high quality and authenticity of the food, while others believe it is overpriced, especially when factoring in the level of service encountered. Prospective customers should review the menu and prices to assess value for themselves.

About Ban Di Bul Korean Restaurant

Bbq Restaurants
55 Bold St, Liverpool L1 4EU
Visit website
441517087312

Stylish choice with tabletop grills showcasing traditional hot pots & BBQ, plus snacks & entrees.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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