Auto Credit Express appears to have a mixed to negative online reputation based on recent reviews. Customers have voiced concerns over misleading representations of services, such as promises of guaranteed financing, which did not materialize as expected. Furthermore, the company's practices have been characterized by some as a 'scam' for collecting personal information under false pretenses, and for having poor communication when follow-up was attempted. There also seems to be a disconnect between what is communicated by Auto Credit Express representatives and the actual experiences at partnered dealerships. The feedback seems to indicate a consistent trend: Auto Credit Express may not be transparent about their role as a lender versus a facilitator leading customers to dealerships, and customers often find themselves facing unexpected credit checks, high down payment demands, and unsatisfactory customer service interactions.
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unreasonable down payment
waste of time
third party scam
scam call center
false once I arrived
total waste of my time
Harrass with rotating phone calls
not friendly with helping customers
waste each others time
