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Aura Skin Spa Reviews

Rated 4.6 based on 29 Reviews

118 Columbus Ave, San Francisco, CA 94133, United States

Spas | San Francisco, CA

Published on
June 18, 2024
Last updated
June 18, 2024

Reviews Summary

Aura Skin Spa's reputation, as reflected by customer testimonials, appears to be positive overall, particularly when it comes to the work of Nurse Practitioner Carlos. While most clients praise his professionalism and the natural-looking results of treatments such as Botox, fillers, and laser procedures, there have been some inconsistencies in client experiences. Notably, dissatisfaction among some guests pertains to their interactions with new staff members or perceived insensitivity regarding treatments for clients of color. Despite the occasional negative encounter, recurring themes in positive reviews include the spa's clean and calming ambiance, the competence and attentiveness of Carlos, and a high level of customer satisfaction with the outcomes of their aesthetic procedures.
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What Customers Are Saying About Aura Skin Spa?

did a great job with everything looking natural

impressed me with his professionalism

Carlos is a master injector

incredible experience at Aura Skin Spa

made my experience comfortable and easy

consistently offering great experience

Carlos has been very helpful

extremely talented with Botox, fillers

couldn't be happier with the results

had a terrible experience here

Trustguide uses AI to extract key phrases from reviews about Aura Skin Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Aura Skin Spa's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Aura Skin Spa Ratings

5

As of Based on 29 revies as of Jun 18, 2024

Aura Skin Spa Score

90%

As of Based on 29 revies as of Jun 18, 2024

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Customer Reviews

As of Jun 18, 2024, 29 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Aura Skin Spa's publicly available reviews View source

Yasaman Rezaei rated Aura Skin Spa 5 stars
a month ago
I went to Aura for some Botox and filler. I saw Carlos and he did a great job with everything looking natural, and exactly how I wanted. He also had a great touch, I had very little downtime and no bruises. (I usually get bruised). I will definitely be going back.
B rated Aura Skin Spa 5 stars
3 months ago
I swear I thought I reviewed Aura before! Well, I've been going here for years for fraxel dual. It's a long drive from the valley, takes up my entire morning! but I make it every time for Carlos, who impressed me with his professionalism on the phone and later in person when I proceeded with treatment. Super happy and as someone with negative medical experiences, I'm grateful to have found an expert provider with *chef's kiss* experience using lasers on darker skin tones, among other treatments! They recently changed their numbing formulation which has helped SO much with pain... but I will say I have not been impressed with Ari, a recent addition to the team who I do not feel comfortable in her care.
Lims Nair rated Aura Skin Spa 5 stars
3 months ago
I had a terrible experience here. Do not recommend for POC. They looked at my race and saw nothing else. No questions about the outcome I was looking for or my skin history. Carlos went on a spiel about my skin and recommended a treatment but all of his assumptions were wrong, and when I tried to speak up he talked over me. I have never felt so bad and sad at a skin clinic.

Frequently Asked Questions About Aura Skin Spa

What types of cosmetic treatments can I get at Aura Skin Spa?

Aura Skin Spa provides a range of aesthetic services, including Botox, fillers like Juvederm, laser treatments such as Fraxel, and Morpheus8, among others. Clients are advised to consult with the spa's specialists to tailor treatments to their specific needs and goals.

Does Aura Skin Spa have experience with treating darker skin tones?

Yes, the spa has received praise for its experience with using lasers on darker skin tones. However, it is recommended that prospective clients of all skin tones discuss their treatment plan and any concerns with a practitioner to ensure the best possible care.

What is the customer experience like at Aura Skin Spa?

Customers generally report a positive experience that includes a professional and friendly staff, a clean and calming environment, and personalized, attentive service. Although opinions may vary, the majority of feedback is highly favorable, with particular commendation for the outcomes of their cosmetic treatments.

About Aura Skin Spa

Spas
Aura Skin Spa is a medical day spa in San Francisco that has been in business for 17 years and is dedicated to providing results oriented skin care treatments that will restore and maintain the health and beauty of your skin. By combining a balance of FDA-approved treatments and select aesthetic procedures, such as Botox, dermal fillers, skin resurfacing including Morpheus8 and Fraxel, body sculpting such as Emsculpt and Vanquish and skin tightening and laser hair removal services. We also offer skin care products such as Obagi and EltaMD. Aura's medical professionals, comprised of physicians, nurse practitioners and registered nurses will provide a customized and comprehensive skin care plan designed to your individual skin care needs.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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